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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 460 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are pleased with the protection and peace of mind that AppleCare+ offers. They appreciate the warranty, easy-to-use nature, and reasonable price of the product. Customers also find value in the replacement and insurance aspects of AppleCare+, considering it a worthwhile investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 460 reviews
  • Rated 1 out of 5 stars

    False advertising

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked into buying this warranty for $70.00 with the explanation that if ANYTHING happened to it, it would be replaced and yet when something actually did happen to it, I was told no because it was considered 'catastrophic' my daughter kneeled on it and it broke. No product should break like that from being needed in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Peace of Mind with AppleCare+ for iPad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the AppleCare+ 2 Year Plan for my iPad, and it's been a great decision. This extended warranty plan offers so much peace of mind knowing that my device is protected against accidental damages and technical issues. The coverage includes up to two incidents of accidental damage protection every 12 months, each subject to a service fee, which is a lifesaver. Plus, having access to Apple experts for support really makes a difference, especially for troubleshooting or when I need guidance on software issues. For anyone who relies heavily on their iPad for daily tasks or creative projects, investing in AppleCare+ is a no-brainer. It extends the life of your device and ensures it stays in top working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learn from me & purchase the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-yr Apple Care plan for my son's new Apple iPad 10th generation nearly 2 yrs ago. I'd recommend the plan with any Apple device because I learned a hard lesson after my son dropped & cracked the screen on his 7th gen iPad with no Apple Care plan and I paid out of pocket to replace it. Months later, my son dropped the same iPad & cracked the new screen. It only made sense to purchase a new device & the protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Freak Accident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great safe guard for any of your Apple products. I remember buying an IPhone and in 1 hour I dropped the phone accidentally. Thank goodness I had Apple Care. It allowed me to get it repaired with a minimum out of pocket amount. Be safe and get the plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    AppleCare+ for My iPad 10th Gen

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy I purchased AppleCare+ for my iPad 10th Gen! The coverage is totally worth it. When I needed a replacement, the process was super quick and hassle-free! I had my new iPad in no time. It gives me peace of mind knowing my device is protected from accidental damage and other issues. Definitely recommend this plan to anyone who wants worry-free support and fast service from Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this for my Daughter. She does her school work, and attends other zoom related classes. And this worked without any issue. Also, she practices drawing using the app, and this ipad shows all colors perfect with vibrant shades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy MiMi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with ipad for my granddaughter and within 6 months she dropped and screen cracked. It was easy to get a replacement since screen could not be fixed.she got a new ipad . Needless to say my granddaughter is more careful with this one and a new case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Cracked screen

    Rated 5 out of 5 stars

    Apple Care for 2 years

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to be clumsy so it was a must for me My old ipad could no longer be services for a cracked screen Still works great but I got a new one

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not used my AppleCare+ for my IPad and so far is great!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Electronics

    Rated 5 out of 5 stars

    Added insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m purchasing this for the first time…but hope I don’t need it. But it was reasonably priced. You never know with electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I always go to Best Buy for my electronics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going with Best Buy because they had the color I wanted, the lowest price, and quick service. I got the Best Buy membership to help with return on any defective product because it is so hard to find time but with the extended return policy it it makes it much easier. Always quality products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you’re given the option to place AppleCare on your Apple products. I will buy it every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly very convenient to have especially for a toddler that is still learning to take care of electronics

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have purchase. Best to have incase anything happens have not had to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a piece of mind. Easy to access when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Careless

    Rated 5 out of 5 stars

    iPad protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection plan cause my wife isn’t really careful & im glad I did cause she’s dropped it a hand full of time already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it so buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I’m a stickler for protecting my devices at all cost. It’s the best option for new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they care and and help when you are asking questions.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with extra protection money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my IPAD when I bought it for the protection because it didn’t cost much and fortunately I haven’t had to use it.

    I would recommend this to a friend
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