Customer Ratings & Reviews

Not worth the money. The unnecessary purchase. Pass

At this point, why bother with the Geek Squad! I was sent an invalid code for Word; the code does not work. Microsoft says it is an invalid code. No on has helped with problem. I have been into the store; I have called plus I have contacted my credit card company. I have paid for Word and I have not received it!

I ordered AppleCare+ for my iPad through Best Buy. They messed up my serial/device number and I had to cancel this AppleCare+ and buy it directly from Apple. Took 4 hours on the phone with Apple to fix - don’t buy it from Best Buy! Buy directly from Apple!!

I had Canceled my previous subscription and a few months have gone by I attempted to utilize this and it is only for new users so it was completely worthless to me

I want to cancel and that they do not continue to charge the attempt to communicate and nobody helps me! withdraw my payment method and they still charge me!

sad i had to return it wish they made things better

Do NOT do this. If you ever want to cancel it is nearly impossible. Run far far away from an AppleCare plan purchased through Best Buy.

just don’t think it’s worth it to be honest. paying 30.00 a month for two phones that are supposed to be great quality right?

I tried it and couldn't find much to watch and most of what I would have watched cost $$ to watch

I would never get this from best buy again it’s almost impossible to cancel

dose not cover if u get hacked or if u get a virus they tell u have to buy there coverage to

Never worked, was unable to download product. Would not recommend

They wouldn’t replace charger week after I purchased the products

Why am I being charged for I don’t have please explain

Good protection at a good price. Nice to have the added security.