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Customer reviews

Rating 4.8 out of 5 stars with 635 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-635 of 635 reviews
  • Rated 2 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. The unnecessary purchase. Pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad did not fix my purchased software!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, why bother with the Geek Squad! I was sent an invalid code for Word; the code does not work. Microsoft says it is an invalid code. No on has helped with problem. I have been into the store; I have called plus I have contacted my credit card company. I have paid for Word and I have not received it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T buy from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered AppleCare+ for my iPad through Best Buy. They messed up my serial/device number and I had to cancel this AppleCare+ and buy it directly from Apple. Took 4 hours on the phone with Apple to fix - don’t buy it from Best Buy! Buy directly from Apple!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless if you’ve EVER had apple music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Canceled my previous subscription and a few months have gone by I attempted to utilize this and it is only for new users so it was completely worthless to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I want to cancel!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to cancel and that they do not continue to charge the attempt to communicate and nobody helps me! withdraw my payment method and they still charge me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4800h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sad i had to return it wish they made things better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to cancel, impossible to administer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT do this. If you ever want to cancel it is nearly impossible. Run far far away from an AppleCare plan purchased through Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just don’t think it’s worth it to be honest. paying 30.00 a month for two phones that are supposed to be great quality right?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came with my iPad. Not much to watch for free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it and couldn't find much to watch and most of what I would have watched cost $$ to watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never get this from best buy again it’s almost impossible to cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dose not cover if u get hacked or if u get a virus they tell u have to buy there coverage to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked, was unable to download product. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible to replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t replace charger week after I purchased the products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why am I being charged for I don’t have please explain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection at a good price. Nice to have the added security.

    I would recommend this to a friend