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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the protection, insurance, and peace of mind that AppleCare+ offers for their expensive iPhones. The monthly payment option is seen as a positive aspect, making it easier to manage the cost. However, some customers find it expensive, and there have been concerns about the fragility of the phones despite having AppleCare+. Additionally, there have been a few instances of cracked screens, highlighting the need for careful handling of the devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,279 reviews
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must if you decide to buy a Apple product of anything apple. If you choose not to get and it breaks there is nothing apple will do to fix for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little more expensive than paying a year at a time. I traded in an Iphone 8 on a yearly program. To my dismay, the plan is tied to the phone serial number rather than the phone number with the carrier being the same..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Apple care on Iphone 8plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this protection will work out but had to have, better safe then sorry

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Apple Care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for peace of mind. I buy it when I get a phone

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is worth the price. It covers a lot.wouldn’t have an iPhone without it

    I would recommend this to a friend
  • Cons mentioned:
    Fragile

    Rated 4 out of 5 stars

    If you have the iPhoneX your gonna need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone X glass is guaranteed to break unless you drop it on a bed of cotton balls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    already paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy we got this protection. The glass on the iPhone 8 plus is not very strong and it already broke from just a short drop with a case on the phone. Only complaint is you pay for the protection monthly and it only covers 2 incidents of accidental breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget to buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is must with any iPhone . You will only knows it’s worth once you have any issue with your phone . If you have Apple care , apple only provides you a great service with out asking much questions .

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought this insurance just in case. Nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Care for Apple

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me piece of mind to know my phone was covered

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the course of 1 week, we lost 2 phones and had to use the Apple care service on both phones. Returns were easy and getting replacements was FAST! Highly recommend if you’re purchasing an Apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got My AppleCare I was skeptical but I’ve had it for over a year and it is great! I cracked my phone and went in and they fixed it for really cheap! Great customer service and great insurance!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad we have this insurance, but I wish filing claims were easier.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we haven’t had to use it yet, the piece of mind is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Apple Care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have apple care and it provides a peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have it just incase something where to happen to the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection the Cost-Effective Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new iPhone, make sure it has coverage. You can get AppleCare a couple different ways. The most cost effective way to do it monthly through Best Buy. This is a great option that doesn’t keep you locked in and waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the Apple care. But I honestly wouldn’t leave the store spending this much money on something and not have the Apple care . Very smart purchases but glad we’ve not had to use it yet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Logic Board and Battery Got Fried!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But Apple said it was factory flaw and took care of shipping and everything and it didn't cost me anything. Don't know if it was because of this care plan or not, but it's still comforting to have!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    I like the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan.it covers s lot. It’s nicr to have.

    I would recommend this to a friend