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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 857 reviews
  • Rated 5 out of 5 stars

    Easy an worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything always breaks in life with no exception to phones . With that said Apple is cheap enough to make it worth it an used with Best Buy you can get a great deal. I have used it with each of my phones an no problems with it .

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had AppleCare in past for computer equipment but with cost of new iPhone felt it was good insurance.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive And I didn’t even use it I wish it would be lower priced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet but makes you feel better knowing that I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan but does not transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I purchased an IPhone 8. When the Iphone 11 came out, to my misunderstanding the plan is tied to the serial number on the phone and can not be transferred.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got this for the wife phone she hasn't had to use it yet but it's piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want to protect your products if they are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product allows a sense of security if I drop my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled to get Apple Care for my phone. I would have preferred Geek Squad service, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you crack screen or need repair, get the apple care!! Or you are stuck with a broken phone for the rest fo your contract!! Definitely worth it!! With the Apple Care App you can keep track of how long you have left with it on each device with your Apple ID!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have and helps you have peace of mind. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit expensive but its totally worth it, its very useful l.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    It’s great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit expensive but its totally worth it, its very useful l.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Perfect for me to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is worth to have it for the sake of peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans for the inevitable accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Apple care hoping to not need it but occasionally do. At the cost of phones it’s a necessary little insurance plan that has saved me a lot of money in new batteries and screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a 1000 usd phone i wanted to get extra protection .. both front and back damage can cause steep price in fixing it .. I believe apple care is the only one that has lower deductible in a event of issue or accidents ... so I went for it ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had AppleCare for all of my Apple products. I am a firm believer to buy the best and then make sure it doesn't continue to cost you anything buy getting the best post purchase care possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to change cell phones at least twice a year but since a have this phone i don’t even think about changing it because it works so good. I dropped many times but never have issues. Great battery

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and reasonable price for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care - Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought a new iphone this weekend, we also purchased applecare for the phone. It was great that I didn't have to also go back to the Apple Store to buy this coverage. We were very happy to buy everything we needed all at one place.

    I would recommend this to a friend