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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 857 reviews
  • Rated 5 out of 5 stars

    Bought but didn’t used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not informed about it but somehow I rod them I didn’t need it. So I cancelled it. Though it was easy and they did good job so that I didn’t get charged. Thanks BB. Northern Blvd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to get AppleCare at all, it's probably best to get this one, since it covers you through more common mishaps that you would think the regular coverage would handle, but doesnt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that helped me was extremely patient and helpful. I am a senior citizen with little knowledge of all the new technology. He took the time to explain the little things as well as the difficult. I love my new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I can bring by my phone in whenever there is a problem! I can always count on Best Buy and they always help me with everything that I need and always solve my iPhone problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than not having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty self explanatory, your phone or items associated with it breaks and you get it fixed without having to pay an arm and leg. Haven’t had to use it on my phone, but I got a charger cable that frayed replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Leave Without Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance when the phone cost as much as a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my Apple IPhone 11 very much. Knowing I can use AppleCare+ to help me whenever I need assistance with my cell phone is a comfort and definitely a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is a great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is something great and everybody should have it only $29 for my screen repairs depending on the type of phone you have, it’s much cheaper than having to pay and insurance deductible for a cracked screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept the phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See previous explanations for all equipment and match services for. Haven’t had any issues yet and have been extremely and excruciatingly careful with new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been Iphone and Ipad users for years. Each purchase we've also bought AppleCare protection. Peace of mind and the occasional claim has shown us its a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the product yet, but with all of the drops the phones gets and the replacement costs of the newer screens-- I felt this was a wide investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy apple care for all my apple products. This is the only one that I buy. I like that they offer it at Best Buy and I don't have to go to the apple store to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for piece of mind. Glad best buy offers this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care plans are always a plus in case something happens to your new phone. You can drop it and the glass breaks and the Apple care plan covers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JURY STILL OUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IVE NEVER HAD TO ACTUALLY MAKE A CLAIM WITH APPLE. IDK IF THE APPLE CARE IS GOOD OR NOT, BUT ON ANOTHER NOTE, THAT TELLS YOU A LOT ABOUT THE QUALITY OF APPLE PRODUCTS

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very expensive hope to never use it but it’s needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not old does apple care come in such handy to take care of all kinds of phone issues but I was able to get a discount on this from my other Best Buy memberships!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for high ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase protection plans for expensive purchases. If / when something goes wrong, you’re protected with repair/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Purchase for a good product. Despite cell phones and sell companies data mining all your information Apple is about as good as you can get.

    I would recommend this to a friend