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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 857 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best extended insurance to purchase. I have cracked my screen in the past and I was able to get it fixed for only $29.00

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't help if you accidentally drop your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bit of a rip off- it does not cover loss, and not all damage. I learned that if you have a true mishap with your phone, such as I did, just buy another phone. Sad part was mine was just a few months old when I accidently lost it in the Eno River. This is a rare event and most of my phones have lasted well beyond their lifespan. I still have unblemished older model iphones around. I keep them in a Otterbox and they are virtually unbreakable. I will say if I had been a scuba diver, I could have retrieved this phone, It was still grabbing a signal after the great plunge, but now the fish are enjoying my loss. 2020 has been a craptastic year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got AppleCare because it covers screen replacements at a cost I can afford. As opposed to paying apple for a screen replacement without warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer for any new iPhone. You won’t have to worry if your screen cracks or phone damages as Apple will fix it at a fraction of the cost without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great and no problem when you need to return or replace and item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me from a headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would need it but my car was damaged at work. Took it in to repair and they replaced it free of charge. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get this plan if you get an expensive phone. It covers everything. Including replacement with no fee. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case its peace of mind to be able to call or stop at an Apple store and obtain excellent service. Helps for training as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will take care of your devices, however you may want to have a back up phone because repair times may take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All though the appts at the Apple store are like gold and tough to get quickly. The plan is a must have every issue is dealt with professionally and without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend and always purchase the extra protection. My phone was not a year old and malfunctioned.. was quickly replaced !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on your iPhone. Without it my friend paid almost $500 to repair the back of the phone. I’ll only need to pay 99, if anything at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any product with out the Apple Care, there so helpful for any little minor problems or questions I might have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Apple Care when purchasing Apple products. Email from Best Buy is sent to remind you of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+ at BB!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Apple care+ from Best Buy, for reasons that why go anywhere else!! I would buy again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best thing. Because when you get a problem with your phone they I’ll take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a new phone and this is the one he wanted i was so happy to find one at an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased AppleCare with apple products and have had to use few times , always fast and helpful to get ya back up and running quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know why, but we always purchase this when we get a new iPhone. Never used it yet so am not sure if it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone care for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone X I always buy AppleCare and have never been disappointed with refer it to any friend at any time even though the price on this Apple care shock me

    I would recommend this to a friend