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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 857 reviews

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95%
would recommend
to a friend

Customers are saying

Customers consistently note that AppleCare+ provides great protection, peace of mind, and insurance for their iPhones. They appreciate the warranty and replacement services, and consider it a worthwhile investment. However, some customers find the plan to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 857 reviews
  • Rated 5 out of 5 stars

    Insured. Safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this insurance, I would feel vulnerable. And it's so much cheaper than if I were to get it from sprint. The deductible is a lot cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sry good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used already to get phone repaired then replaced when Best Buy found a problem with phi e when in for repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary, but Ugh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is necessary but I think it’s a shame that we have to pay “insurance” for a phone. I miss having the “Geek Squad” protection. If you’re hard on your phone, like my husband, then I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have had an issue, they have helped every time. Never left me in the dark, always ready to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone stays protected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is always protected with AppleCare nice that I did not have to spend all the money upfront and can pay monthly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has come through for me in the past The battery in my iPad went bad and the iPad was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents have been helpful when we need assistance. Sometimes appointment times are lacking when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents have been helpful when we need assistance. Sometimes appointment times are lacking when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth getting apple care In case of an accident they are very good and replacing and fixing the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is highly recommended in case of any software issues that may happen to your Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Apple would include its care in price of phone instead of an additional charge. However, it is needed when purchasing an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchase this applecare through Best Buy, was able to go in an get a new phone the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my apple care although at this writing it is about to expire. I would purchase this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care for my iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Apple Care Plus when I buy any Apple product. I feel it is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with this for the new phone , just don’t remember agreeing to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product omg best thing I ever done! I can’t believe it works wonders jk I never use this in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have apple care as a back up just in case there is any defect on your Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have apple care as a back up just in case there is any defect on your Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do not second quess yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t second guess yourself because it might be to late then.All phone are pricey but the iPhone X Xs XsMax are very pricey so is it really worth taking the chance on.Accidents happen to everyone, and then it takes the worry out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in very handy when electronics malfunction or are defected. Fast way to get things taken care of, instead of waiting.

    I would recommend this to a friend