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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 62 reviews

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95%
would recommend
to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and insurance that AppleCare+ provides for their iPhone 12 Pro. They find the price to be reasonable compared to other options and view it as a better warranty program. However, some customers find the cost to be expensive, but necessary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
  • Cons mentioned:
    Syncing

    Rated 3 out of 5 stars

    Great Coverage Plan....but not through Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend AppleCare highly. I would NOT recommend getting it through Best Buy. If it doesn't synch up correctly....you will go back to the store and get with Apple before it's resolved

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great Warranty Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is the best warranty program, don't spend $1000s and lose out because you drop your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care for iPhone 12 Pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care for my iPhone 12’Pro, hope I never have to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Repairing

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value especially when paid in full. Can’t compare to repairing or replacing

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Peace of mind know they’ve got your back... don’t leave home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great insurance to have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product offers peace of mind in case of unforeseen circumstances.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the inclusion of apple care with any iPhone purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I would ever get a new phone without having this protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection just in case something happens. You can never be too careful.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive but in my view necessary. I always purchase it just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has always saved me and saved me money when repairs are needed.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great insurance policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy - would totally recommend for large purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your iPhone. Worth the added cost of security.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Hope I don’t need it. Glad I have it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to not self-insuring an expensive device!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever get an apple product without apple care+. I always get it.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    AppleCare rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must buy. I wish it was less expensive. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    phone insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have to provide peace of mind on your phone purchase. If things go wrong with your phone it's nice to know your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare for $200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use this yet but hopefully it’ll come in handy when i do will only have to pay a small deductible for some incidents for my phone there was another applecare plan that cost a little more for coverage on a couple other things

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Good insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as insurance for my daughters phone just in case. I hope that I won't have to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may think you’ll never drop it. You may have unbridled trust in apples devices. But, you never know when the worst will happen. Don’t be ignorant to yourself, cover your butt with a warranty

    I would recommend this to a friend
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