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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 28 reviews

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100%
would recommend
to a friend

Customers are saying

Customers are delighted by the protection and peace of mind that AppleCare+ offers. They appreciate the insurance coverage and find it hassle-free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Screen replacement
    Cons mentioned:
    Overpriced

    Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they will fix your screen if breaks. Also replace your phone but feel it's overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Apple care protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection for any product I purchase . The coverage is great with no problems .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you BEST BUY, you gave me peace of mind knowing my daughter's phone will be protected for 2 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care on top

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is my favorite thing I can be so much more clumsy with my phone and if I break it I can just get it fixed thanks Apple no cap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer more than 1 time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Best Buy and the people at the phone center. They helped me get everything I needed with no issues whatsoever. Kudos to Best Buy. I got a phone and care for it and I hust bought a laptop. As long as my service is exceptional I will keep combining back

    I would recommend this to a friend
  • Pros mentioned:
    Screen replacement

    Rated 5 out of 5 stars

    Necessary investment on pricey phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? No one likes having to pay for this after paying a for a pricey phone but it does come in handy when something goes wrong. Have had batteries replaced and screens easily with AppleCare.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Apple Care gives me comfort knowing if I have any technical problems I have the comfort knowing I can call them and they walk me through the problem or replace my items with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Pricey but Worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's insurance is a bit pricey, but if I lose my phone in the Gulf, I know I'm okay. Worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful color

    Rated 5 out of 5 stars

    So beautiful so elegant…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone and specifically the colour is so beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    iPhone Ins coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for peace of mind, I have not had to use it yet

    I would recommend this to a friend
  • Cons mentioned:
    Non sense

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never use Apple Care but buying an iPhone it will be non sense not to have Apple Care.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You need it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen this is needed for all iPhone users because sometimes things happen and I would rather not walk around with a cracked screen.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Just in case.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I will never need to use this repair plan.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace of mind that apple care gives me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Apple Service Plan, help protect my investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get the Apple Care+ in case something should go wrong with the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use any of my monthly warranty Apple plans.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thoughts.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy getting AppleCare. It provides a sense of security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, it was new fast connection to my carrier no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure never had apple care so hopefully it’s a easy process to get the phone fixed.

    I would recommend this to a friend
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