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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 42 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are delighted by the protection AppleCare+ offers for their iPhones. They feel it is a great value for a two-year protection plan and provides them with peace of mind knowing their phones are protected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Rated 5 out of 5 stars

    Peace of Mind That’s Truly Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing AppleCare+ for my iPhone 14 (2-Year Plan) was one of the smartest decisions I made along with buying the phone. Smartphones are a big investment, and this plan adds real peace of mind from day one. What I like most is the extended coverage beyond the standard warranty, including protection against accidental damage. Knowing that screen repairs or other issues won’t turn into a costly surprise is incredibly reassuring. Apple’s service network and support are excellent, and having priority access to Apple-certified technicians makes a big difference. The setup was seamless, and everything is clearly linked to my device — no paperwork or hassle. I also appreciate Apple’s transparency about service fees and coverage details, which builds trust. For the price, AppleCare+ offers great value, especially for anyone who plans to use their phone daily for years. It removes stress, protects your investment, and lets you enjoy the device without constantly worrying about accidents. Highly recommended for anyone buying an iPhone — it’s protection you hope you never need, but are glad to have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Speck Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speck cases are very sleak looking and protect your phone with its impressive raised bumper. This is my second case of this model because they are so great!

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Really recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone because I don’t like big phones, yet it’s the exact same thing as a pro max. Still fits in a purse or pocket, really recommend! The camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better safe then Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My honest review for apple care. I have not had to use apple care since iPhone X. I rater have it then not at all. I was there when I needed it. I try to keep my I phones for at least two years but if not go with the monthly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the AppleCare plan gives me such peace of mind that if something goes wrong, it can be easily fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value and good if you don’t have more than one device.

    I would recommend this to a friend
  • Pros mentioned:
    Apple product, Protection

    Rated 5 out of 5 stars

    Dr. Sam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, with the cost of the Apple iPhone, it needs the best protection available. You just can't do better than this extended warranty by Apple...for Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and always jamming and enjoying the vibes

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Damage

    Rated 5 out of 5 stars

    iPhone 14 Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential to have Apple care coverage.Accidental damage and hardware problems always exist with cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an electronic device , I would always recommend purchasing at a minimum of a two year extra warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase this plan so that my daughter's phone would be more protected, it is the first iPhone she has used and I didn't want her to have problems

    I would recommend this to a friend
  • Pros mentioned:
    100% coverage

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guaranteed 100% covers defects and minor ligature accidents because without protection your item does not cover a guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's insurance buy it or don't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard care system from Apple. Buyer beware, your BestBuy associates very well may lie to you about what it applies to and how much you should be paying for it. Haven't had a problem with the phone this covers yet, but my previous plans covered all incidents well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten Apple care when I buy a new IPhone. I want the help if something happens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Appl care rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best option on the market for your protection needs and they really take care of your product no matter what

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get the warrenty for your new expensive iPhone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your paying anything over $1,000 for a phone you’d be silly not to get the protection plan Apple offer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to be able to feel safe with your phone with this service , so glad l got it .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Insurance against accidents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for phone needed great value for 2 year protection

    I would recommend this to a friend
  • Pros mentioned:
    Apple product

    Rated 5 out of 5 stars

    Ease of Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can purchase this for your apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Need apple care!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love making sure my phone is protected! Upgraded and its worth it!

    I would recommend this to a friend
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