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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 78 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
  • Rated 5 out of 5 stars

    Always protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been so lucky that I have not had to use this extra protection. But make no mistake, one should always protect investments. I rest easier knowing if something happens all (my phone) is not lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much cheaper then paying for a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a clumsy person, I highly suggest this as it only costs 50 dollars to replace the phone instead of the full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Needed It Yet (Thank Goodness!)!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two trips to the AT&T store and failing to get the iPhone SE that I wanted because they didn't have my color and capacity in stock, I ended up buying the phone at Best Buy. I knew that I wanted a protection plan for my new phone, so I listened to what the Sales Associate explained to me about the Applecare+ Plan and decided to go with this plan instead of purchasing a plan directly from AT&T. The monthly price is the same, but what really sold me was the difference in cost to have a broken screen replaced with the Applecare+ Plan versus the AT&T plan. I don't recall the exact particulars, but it was fairly significant. Additionally, the cost of the plan is automatically deducted from my bank account monthly, so it is very convenient as well. As I indicated in the review summary, thankfully I haven't needed to use this phone protection yet, but I am confident knowing that I have it if and when I ever do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily protects my phone for a little price each month totally worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like how it has to come out of your bank account should be able to add it to your bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for a practical use. My son hated the phone I purchased prior to this and wanted an I phone. Seeing as one of the phones I purchased before lasted less than 24 hours, and no I didn't get the geek squad so $$$ gone on that one. We agreed on this one. And so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the AppleCare program for my new iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BB customer service representative recommended this plan to me, and am I ever glad I got it!! It's Well Worth the piddling cost to be able to contact a live Apple rep. anytime and get even the most basic questions answered. Very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an option I wish I had on my own phone but purchased it elsewhere. Seeing this phone is for a teenager and who knows what crazy out of their control thing might happen this is highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone has been rock solid for me over the years. I had a broken screen and used my apple care to get a new one shipped to me overnight while I mailed the other back. Great sevice from Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone plan to me is just what we needed for my daughters phone it pays for the things that might go bad after the warranty is up and that's all we need they are pretty dependable phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware than when you purchase a phone from Best Buy, you can get Apple Care rather than the insurance offered through your service provider. It is cheaper substantially cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this within the 14 day window after contacting my cellphone provider and found out it was cheaper to go through Best Buy. Best $8 spent monthly for peace of mind:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and service was excellent!!! I previously had iPhone 6 Plus with another company this was a temp phone til my other service was back on!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I care for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 100% sure if this was a good buy. Seems reasonably priced per month And seems to have great benefits , however I haven't needed to use the benefit yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    normally I'm not a big fan of "insurances" and other add-ons, but what with the cost of this iphone the peace of mind is well worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this apple insurance it's cover the most cost and only paid 30 dollars if anything happen to it it's just cheap to afford

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the device is for my teen so I figured it would be good to have. Not a bad price for a back up plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am sure my daughter feels better knowing if she loses or breaks her phone she can get a new one very easy with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have decided to purchase apple care for my phones instead of the plan that comes from the cellphone company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some security is nice. One less thing to worry about in a world where people worry about EVERYTHING!

    I would recommend this to a friend