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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers for their iPhones. They appreciate the reasonable monthly price, easy-to-use service, and reliable warranty. While some find it expensive, many agree that the features are worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,279 reviews
  • Rated 2 out of 5 stars

    Ripoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for about a month or 2 and then drop once you realize the deductible is so pricey

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Classic Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price for what you purchased to need this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s not worth it but I guess there’s really not much of a choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    need contract., printed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not cover screen. could not look up plan online was charged 35.00 for a new screen cover. did not know to keep broken cover. poor service. i want a copy of my contract.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lost or stole phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike that this does not cover theft.!!!!!!!’n

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great product but not when it is set up for monthly payment if a payment is missed and you do not catch it right away the product is voided and you just loss the money you pay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too secure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they claim that they can't find my account when I need a repair because I don't know the apple id, it was my now deceased fiancee's phone on my account and I can't get it fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been charged every month since June 2019 for this plan and when I called today to cancel since I upgraded my phone, they cannot find that I even have a plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple care vs Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at Best Buy but the geek squad would not honor it. I was sent to Apple and my would not repair my phone. $300.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it lasted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted thought it could have been better and less expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rip off. Phone stopped working few months after I purchased it. Apple could not explain me why even though I was paying for it monthly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this by accident when buying an iPhone X. Didn't realize it was a month-to-month contract. You spend an extra $40 (+ tax) in the long run. May better financial decisions, people!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly canceled it, but even when I had it they said they could’ve fixed my iPhone and its been broken since I got it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t even count for anything I don’t even know what it does or supposed to cover

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont generally pay for insurance on devices, I got this refunded. May be a good idea for others

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't want to have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't have Apple Care if I wasn't worried about my screen ever breaking. Thanks to Apple for making screen replacement so expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate all things apple and the fact that you must pay for this overpriced insurance is ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fo not like that I have to go to Apple anytime I have a problem. Would much rather have insurance through Verizon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really use since I returned the Xphone. I do like the Apple Plan vs. the Verizon wireless protection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nonsense

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reviewing this product is senseless, pretty much forced to purchase this

    No, I would not recommend this to a friend