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Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers for their iPhones. They appreciate the reasonable monthly price, easy-to-use service, and reliable warranty. While some find it expensive, many agree that the features are worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,279 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not usually a fan of insurance for phones. I tend to take great care of my phones and rarely need to repair anything so the money towards them always felt like giving away money. But with the cost of the iPhone X and the cost of repairs such as the screen and back glass out of pocket being far more than I would want to pay I definitely knew that it was worth it to get AppleCare+. I’d much rather pay $29 for a broken screen. Not to mention I love that Apple stands behind their replacement devices and that we can often just into an Apple store and have a replacement in hand immediately versus having to wait for a refurbished replacement (assuming you have an Apple store in your area or one is a reasonable drive away). Apple support has always been amazing for me also so it’s a no brainer to invest in their extended protection. Only negative is that AppleCare+ doesn’t cover loss or theft so keep that in mind. I also love the monthly option over paying upfront if you know you’re likely to upgrade in a year or less. You can cancel those payments at any time if you no longer need it. But if you’re someone that tends to keep their phones for the full 2 years and beyond it’s more economical to just pay for it upfront.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Cracked screen

    Rated 5 out of 5 stars

    A must have with any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a MUST have. For the cost of a couple coffees a month you can get this warranty. I've had many Apple i-devices and they all get the warranty. Especially now with the cost of the devices it is worth having this peace of mind for 2-3 years depending on what you get. Totally not worth having a new device to worry about not having coverage in the event of a cracked screen etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone user friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great, speedy, user friendly and great fingerprint scan!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter's IPhone 11. About a month after getting the IPhone, her roommates dog knocked her phone off of the chair and shattered the screen. She was given another phone right away. They said they would replace the phone 1 more time. For the price of these phones, the Applecare was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis is a great product to have on a phone considering the cost of the phone is well worth the price of AppleCare and is much better than having to flat out pay for a new phone at full price. Love that it goes through Apple so you jknow it is well repaired should the situation require it.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I decided to pay extra for this. My daughters phone quit working for unknown reasons right before a year having it. They replaced it with a new one, with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is awesome! Beat way to protect your investment with your iPhone, AppleCare is always helpful to solve problems or get your device fixed! I will be a life long AppleCare customer

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Price

    Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great at easing my mind every time my phone accidentally hits the ground. Getting the coverage needed for any damage or repair is quick and easy, and costs considerably less than repairs without coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    AppleCare+ is a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spent the money on a brand new iPhone X, please get AppleCare+ to protect your investment. You’ll thank yourself if you ever have to replace the screen. Much, much cheaper than having to pay for it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my iPhone X . Feel better having this insurance . The phone was pricey so if something happens to the screen or phone itself I didn’t want to pay a lot of $$ for repairs. A piece of mind ,

    I would recommend this to a friend
  • Pros mentioned:
    Price, Warranty

    Rated 5 out of 5 stars

    Cheap

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iPhone 8 and it only cost 6$ a month. If you recently purchased a phone then it’s worth it for a couple months. Once the phone is a couple months old just cancel it

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Necessary Protection for the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend the money on the phone, you have to spend the money for protection. This is excellent and comes with a great warranty. Pay the extra for Best Buy to apply it so you don’t get bubbles

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Coverage for the Just In Case moment!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as added protection. Especially as cell phones tend to get used a lot and this was for a daughter. So I felt the need to get the coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I Phone peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly worth the money for this Apple Care, no worry if anything happens now I'm protected, have bought in the past and was money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Why no get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this but for the price of the phone, i believe it's worth it. If anything happens before the two years, this phone is replaced up to two times for $29.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when buying a Apple phone. My daughter broke hers 2 times and they fixed it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Added protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection and peace of mind for our phone. Prefer purchasing at Best Buy than the att store due to purchase points and pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Price

    Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really haven’t had to use it but it is nice to know my phone is covered and I’m not paying my phone company an outrageous price!!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Price

    Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never been offered the AppleCare+ plan before. It seems to be much better than Verizon's insurance. For $7.99/mo, I think it is definitely a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only $20 to cover two phones. My phone started glitching and I was able to get a brand new phone due to this protection.

    I would recommend this to a friend
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