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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the protection, insurance, and peace of mind that AppleCare+ offers for their expensive iPhones. The monthly payment option is seen as a positive aspect, making it easier to manage the cost. However, some customers find it expensive, and there have been concerns about the fragility of the phones despite having AppleCare+. Additionally, there have been a few instances of cracked screens, highlighting the need for careful handling of the devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,279 reviews
  • Rated 5 out of 5 stars

    Consider smartphone insurance before you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed smart to include this option on my brand new i-11 purchase at point of sale. At $7.99/mo., I'm covered for up to two incidents of accidental damage every 24 mos., each subject to a service fee of $29 for screen damage, or $99 for any other damage. We'll see. I can cancel anytime. Might be worthwhile to consider smartphone insurance and options prior actual phone purchase because some plans may be available for only a few weeks after you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Always a Great Deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only Care plans I still purchase because they actually do what needs to be done for a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love protection! I have an 11 year old so we have to protect all our things lol

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Used it to fix my screen once

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have I case you injure your iPhone. It allows you to get it fixed for cheaper at the Apple store.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the peace of mind to have coverage. Not much else I can really say as I haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking over the differences between Apple Care and Insurance through my Carrier, I didn’t have to think twice and went with Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The terms abs conditions SUCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an awesome plan to purchase however I was upset with the terms and conditions. Why? Because my car was stolen (with my life in it; we live out our cars) and I had no way to contact Apple. They canceled me and said it was no way I could get the services back. I had phone I had purchase from them for over a thousand dollars with no insurance. That sucked. I was very hurt and un-pleased as a first time Apple carrier..

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Excellent Warranry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has the best warranty, We’re always satisfied with the customer service and protection of the plan.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great insurance for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was paying more for less insurance through Verizon So glad I was steared in this direction from the associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better option to cover my new iPhone X than going through my carrier. BB let you make monthly payments instead of $199 upfront.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than most phone insurance plans that are offered! I saved money by choosing this over my Verizon insurance and get the same coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great piece of mind for any iPhone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Apple Care on my iPhone over the past several years just for the piece of mind alone.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind. Normally I don't buy warranties but this is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Don't come out of pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection to have the peace of mind that if anything happens to my phone I don't have to worry coming out of pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is a great option to protect your Apple products at a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that my daughter's phone has a protection plan in the event of something happening to her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care +

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i know that my purchase is protected and if it breaks i can get it fixed or replaced

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to take the chance of not having protection on such a valuable device.Much needed

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never own an iPhone without this insurance. Great bang for your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never own an iPhone without this insurance. Great bang for your investment.

    I would recommend this to a friend