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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the protection, insurance, and peace of mind that AppleCare+ offers for their expensive iPhones. The monthly payment option is seen as a positive aspect, making it easier to manage the cost. However, some customers find it expensive, and there have been concerns about the fragility of the phones despite having AppleCare+. Additionally, there have been a few instances of cracked screens, highlighting the need for careful handling of the devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,279 reviews
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Use this over cell phone company insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is way easier and better then the cellular company’s insurance. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this protection because my son drops his phone all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    used it for my Iphone X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good insurance to have. never had to use it but is always good to have it just in case something happens.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally would go thru my cellular providers insurance plan but opted for Best Buy’s instead. Their store clerk was thoroughly good.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Phone insurance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care what else can I say. I’ve never needed it, but it give a piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the phone. Having this just in case something happens is always great.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you purchase an Apple item, make sure to get coverage just in case. It really comes in handy.

    I would recommend this to a friend
  • Cons mentioned:
    Cracked screen

    Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an incident where my daughter’s phone defied gravity—cracked screen. Referred to the Apple Store, $29 plus tax, like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is nice to have because you never know when you will drop your phone in a toilet.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my iPhone X and the iPhone 8. I feel more confident that if something happens to my phone I have the best coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased apple protection for my iPhone to have that extra protection when I need it

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but with the price of these phones, I think you would be crazy not to invest in this insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my phone and thankfully never had to use it. It is worth the peace of mind knowing I don't have to spend $1k to replace my phone if it gets damaged!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the apple iPhone 7. I can rest easy now knowing my son's phone will be protected in case of any accidents.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    It’s insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this, so I guess that’s the best part! The service is here if I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing insurance. At only $9 a month, it is cheaper and more beneficial than the insurance of my service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have great protection plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a excellent protection plan for your iPhone. A definite buy you will be very happy you bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different AppleCare+ packages you guys have to offer and at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    You need this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must need if you have an expensive iPhone. Worth it for the extra year warranty

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my previous phone was crushed I decided to try this. It gives me peace of mind.

    I would recommend this to a friend