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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the protection, insurance, and peace of mind that AppleCare+ offers for their expensive iPhones. The monthly payment option is seen as a positive aspect, making it easier to manage the cost. However, some customers find it expensive, and there have been concerns about the fragility of the phones despite having AppleCare+. Additionally, there have been a few instances of cracked screens, highlighting the need for careful handling of the devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,279 reviews
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we haven’t had to use it yet, the piece of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection the Cost-Effective Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new iPhone, make sure it has coverage. You can get AppleCare a couple different ways. The most cost effective way to do it monthly through Best Buy. This is a great option that doesn’t keep you locked in and waste your money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have it just incase something where to happen to the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Logic Board and Battery Got Fried!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But Apple said it was factory flaw and took care of shipping and everything and it didn't cost me anything. Don't know if it was because of this care plan or not, but it's still comforting to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Is A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase apple care, it’s a must if you ever have an issue with your Apple product. Amazing customer service experience on every situation I’ve worked through with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    I like the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan.it covers s lot. It’s nicr to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always safe than sorry

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always got apple care wherever I Buy a new iPhone. In case you do something to it by accident, or something happens to the phone, it’s lot cheaper to replace or repair than to pay straight up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance for my Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is perfect to protect against catastrophic damage to my Iphone. The Plan protects my phone against damage and is perfect for someone who uses their phone alot out doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this plan has become a necessity with having two young kids. have used it multiple times now and never had any troubles getting any thing fixed. highly recommend getting for any apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good plan recommended to any iPhone user the geek squad was very helpful and fixing this product on the screen was damaged very fast very helpful and a good budget

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Insurance for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a security blanket in case I drop or break my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly option is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sales person was really pushy towards buying AppleCare out right, I love the monthly option. I was able to cancel my old applecare plan and get a new one for my new phone so I can make sure it's protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always will purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had forgotten to purchase this on my last iPhone and I was such an idiot. I would have gotten fixed with the care but instead I had to pay a lot of money to get it fixed somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any other insurance for my iPhone. I had At&t insurance previously and had to deal with some third-party company and they were rude and the whole process made me decide to only deal with Apple in the future

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind on a purchase of this size is good.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you should always have Insurance just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended Apple care instead of the insurance that comes with our carrier. I have not had to use it yet but it seems to offer a lot more in coverage.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone won’t ring for calls or texts most of the time yet when diagnosed can’t find a reason. So I have a phone I paid way too much for that doesn’t work properly and apparently can’t get fixed. More waist of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having learned the hard way, AppleCare is a must have. On a previous phone, since I did not have AppleCare, it was cheaper to buy a new phone than replace a screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free gift. This was a free gift when I purchased my Sahara case for my Apple IPhone 8. When you purchase a new phone and case, you will get the is as a bonus gift.

    I would recommend this to a friend