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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the protection, insurance, and peace of mind that AppleCare+ offers for their expensive iPhones. The monthly payment option is seen as a positive aspect, making it easier to manage the cost. However, some customers find it expensive, and there have been concerns about the fragility of the phones despite having AppleCare+. Additionally, there have been a few instances of cracked screens, highlighting the need for careful handling of the devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,279 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone that has a iphone well worth jt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great and very friendly. Service was done in a timely manner

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive plan, and hopefully don’t need to use it, but it’s good insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service and price. Great quality services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty iPhoneX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned to buy the insurance from experience and it is pricey without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because things happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because if there's one thing I know, I can't fix it if it's broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has always exceeded my expectations of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is worth it if you have children. The broken screen on their iPhones can be repaired for $29 compared to $120 without voiding the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one battery issue with my iPhone and was replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had a issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant realy say anything bad, works as intended so yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A LIFE SAVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT go without apple care! It is truly a life saver for your Apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service for Apple care is very good, friendly and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have kids you need this, well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning the plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Best Buy team recommended this plan for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had it before and wish I had. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaga

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy and the agent was helpful and explain all my issues i was having with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something this expensive should definitely be covered. You need to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple care through Best Buy is better than what the phone carrier offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage price for a pricey phone. I’d definitely recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always my go to for phone protection.

    I would recommend this to a friend