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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1279 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the protection, insurance, and peace of mind that AppleCare+ offers for their expensive iPhones. The monthly payment option is seen as a positive aspect, making it easier to manage the cost. However, some customers find it expensive, and there have been concerns about the fragility of the phones despite having AppleCare+. Additionally, there have been a few instances of cracked screens, highlighting the need for careful handling of the devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,279 reviews
  • Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never own an apple product without apple care. It’s so easy to use & make a claim anytime we have an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good to know it’s there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had apple care since I had my 6S and although I’m very cautious with my items, I still get apple care because knowing that it’s there relaxes me.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Beat value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care insurance for my phone is so much better than the Uranus Through verizon

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    A must for ease of mind - no worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection allows you the peace of mind to know that if anything happens to your iPhone, you will be covered by Apple. It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can pay this plan monthly instead of having to pay for it all at once upfront when I purchased the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection that paid off. My son broke his screen and it was replaced for only $29. What a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this product if you are buying an iPhone, with the high costs of the device its worth the added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have especially with having such a delicate phone good to have peace of mind for Emergencies

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care for iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for any iPhone owner. This product keeps your mind at ease knowing you’re covered.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thru Best Buy because it was more affordable. I actually purchased two plans. Haven’t had to use them but it gives peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I got covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After expending a big chunk of my money buying a iPhone X I couldn’t take the risk of not being protected in case something happens to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try to get the apple care for any apple products. You may not need it but if you do, they are great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A nice AppleCare plan for your Apple products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title and service says it all, if you don’t have AppleCare for your device what are you waiting for? Buy yours today!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone protection plan.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no worry protection for iPhones. AppleCare+ for iPhone XR, 8 Plus, 7 Plus, 6S Plus, or 6 Plus. Peace of mine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, when you buy a thousand dollar glass phone you have to protect it. If everything works as advertised, I feel pretty secure

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this insurance is money well spent. It’s cheaper than other insurances offered, and dealing with Best Buy is far more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that gets an iPhone should definitely get the apple care. There is such a bad history of them messing up. It can be a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare is extremely important. I love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this product because I haven’t had any issues, but I like that it is there if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go straight to Apple for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only ever had one issue with AppleCare and that was when I needed to get a new screen, there was only one BestBuy in MN that I could do it at. Apple store itself can do the repairs with appointment or walk in which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire family has loved having apple care. The representatives are a huge help and the care you receive is excellent and the price is fantastic

    I would recommend this to a friend