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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 326 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection, insurance, peace of mind, warranty, and reliable replacement that AppleCare+ offers. They find it to be a great gift and a must-have, although some find it to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 326 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is to hoping I don't need it but was worth it for the multiple devices we have and that the kids will be primary users

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you really rate a service you have not used or needed to use? This question should come for review once the user has had to use it! So far my Apple products have worked flawlessly, but, know that I care for my purchases and do not throw them around, etc....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only slightly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson got the IPOD wet and I brought it in thinking I would just get a new one at the store but I had to pay another $30 and had to send off for another one. Not sure if the one I got is a new one or refurbished because it did not come in a new box and did not have any of the accessories.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need coverage on your device, due to manufacture defects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Was very excited to get it and start using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter she loves it n it work goid

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, so how can i give a real review??? Hopefully I won't.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not know yet. have not needed to use. no problem with device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs some work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be a bit bigger and also they mess up pretty quickly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had apple care on any products before so this is a first. I hope i never have to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 2 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive compared to Wal-Mart and others coverage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gotta have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky I haven’t used it. But I’m sure it’ll come in handy if need it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. There is no use in purchasing this. They are no help at all and don't want to replace a faulty product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    typical service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fairly common service plan, a bit expensive though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A-

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an apple products fan I returned the item I got and in turn returned apple care.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i didn't need this but I would rather pay this then pay $200 to get my ipod fixed when it breaks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy the geek squad 2 yr warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan sent the iPod back to get fixed with the plan. Then still got charged $333 for some stupid flaw in the contract! I could have bought a new one! Very unpleased! If you call the 800 number you the the run around and no one knows how to deal with a human problem if it's not on a computer anymore!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service that we were expecting to be a lot more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    A warranty that is worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten he apple care warranty. In my opinion, the apple care program is one of he best warranty programs on the market. I get it with all my apple products

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We felt like this was important protection since we were purchasing the iPod for a 7-year old. Coverage is very good.

    I would recommend this to a friend