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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 1656 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,656 reviews
  • Rated 5 out of 5 stars

    impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best customer service EVER!!! US based & super helpful. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coverage/support for high school needs. Tech help, damage etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i have this because i can get a problem solved easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple protection, they always take care of the products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt got to use this for my MacBook, but I have used the Apple care before for my phone and it’s a great service. Very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not of bought my laptop without this. Smart choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I think is a good product if worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coverage and includes geek squad in store for additional help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase AppleCare for all of my Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare for MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have AppleCare+ for MacBook. It always better to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a reassurance in case something happens to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate this as we have not had any problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been very good for my college needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need for my college courses. Starts up fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind. Decent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on reviews, AppleCare is still a better than other options. The only downside is doesn't cover lost or stolen, but you can enable Find My iPhone to help with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get AppleCare. It’s the best warranty you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea getting warranty just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I made the right decision getting the Apple care....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought when I purchased it would cover any damage for 3 years, not realizing that there are deductibles. So, after barely one year and already down an additional $600+ ($300 plus tax for the plan, $300 plus tax for the deductible), we are already paying for half of a brand new computer. Truthfully, I would not waste money on any Apple product, but my daughter insisted upon a Mac (her birthday money). Whatever....go with androids/Windows based. Bit more info - when I brought the computer to Best Buy initially they sent it out. When it came back a few weeks later the problem seemed to be fixed. Walked out of Best Buy without any exchange of money. Came home and daughter reported the "U" key was not working. Took back up and computer sent out again. 2 weeks later I sent a request asking for an approximate ship date as school was starting. Next day I get this Geek Squad guy telling me I had to pay $300 for them to fix it, if not, they send it back. I went up to Best Buy to see if they could help with this issue (in short, no, and I was stuck paying the additional $300). Was not happy since the first time they sent it back no mention of additional money was brought up). Just don't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase he service plan it comes in very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with the purchase of getting a new device.

    I would recommend this to a friend