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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1521 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,521 reviews
  • Rated 3 out of 5 stars

    Ok but still not fully covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in theory. Would be nice if there wasn't a deductible that just be paid also. Would pay a little more up front of fully covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 years is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice to see the price go down just a tad but overall I’m happy and would still purchase this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced but necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced but necessary product. This should really just come standard with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t purchase this again as Apple doesn’t have good customer support

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it because these computers are so special that is something breaks no one will be able to fix it but Apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister purchased this for her Macbook and hopefully she wont need to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I’ll need it but it’s always a good idea to protect your investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but I wish the apple care lasted longer than the 3 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    San

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Apple Care plan yet, so i cant yet rate this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor service from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New MacBook had firmware problem with memory. Asked Apple to send me a replacement one that was fixed. They refused. Told me to travel 120 miles to get it fix while I waited or send it n for about a 2 week turn around. Got appointment and drove to authorized service center and they would not fix it while I waited - a weeks turn around and another 120 mile round trip - NOT Took it back to Best Buy and they exchanged it on the spot for another new one. WORKS great!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can do without

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed to use it so I don’t know if it is actually worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent been using this yet, but i am about to use it, i like it though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, it's okay, it's simple, I don't know what to say, it's good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had the need to use this service, but seems legit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare did not meet my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare seems cumbersome to navigate for the price it costs to get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet. Hopefully if I do use it, it will be worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Email

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much no support at Geek Desk. Had issue with email.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 Year Apple Care Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not have the opportunity to use Apple Care Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection on great products and pleasure in knowing it is covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for 3 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only good for 3 years and it worked out well luckily it works

    I would recommend this to a friend