Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,520 reviews
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my daughter's computer and as soon as she had issues she called and they helped her immediately. I am so glad we invested in this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indispensable

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuff happens... And when it does, it pays to have coverage. It’s worth renewing, as well. The extent of our dependence on computers should be reflected in the precautions that we take to protect that utility. Don’t get caught with your pants down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    warranty

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very important to buy especially for a teenager that may accidentally drop the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't have a lot to say since I have never used it but peace of mind is great. The apple care I had o my last mac book expired before I had problems with the mac book but as expensive as macs are it makes sense to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the way to go. They are there when you call them and are spot on. The mouse quit working on the MacBook we called them up and they talked us through what to do. In 15 minutes it was working perfectly again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent even if never used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan that I hope to never need. I've never had a problem with my Mac so I can't directly comment on Apple Care. But the few people I know that have needed it found it to be as efficient and robust as the machines themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No Worries

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my MacBook Pro with no worries. This give me the confidence to get the job done with a piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good insurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope we never have to use this product but I want the insurance if anything ever happens to the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am of the belief that if you spend the amount of money it costs for a MacBook Pro, you should be willing to spend the extra money to protect it. I've had good luck with AppleCare in the past as well and would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already used this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas night my daughter was trying to updated her phone and she started having issues with the computer. We called and they were so helpful and got us working correctly. We have used apple care with our watches as well. I will purchase Apple care with everything that I buy from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind in a card

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone with an apple product of any kind can understand why you need this. Gotta have it. Best Buy sets it up right then and there when you purchase it along with your device so you don't have to worry about going home to connect it/get covered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Apple plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t usually buy Apple plans but for large purchase it was a good idea. Best Buy employee was very good at explaining it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple CAre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the apple care when getting new technology. While find apple products to be incredibly durable.. you just never know. When I've had to call tech, they've been incredibly helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tech support you'll get!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having AppleCare+ on any apple device is really great. The tech support is really very reliable. I have also gotten AppleCare+ for my Apple watch and when it came to using it, wow, truly great support. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome buy its extra protection when the one year warranty runs out. I'm glad I bought it because all together its 3 years protection and with extra two, AppleCare offers accidental protection. I say, with a $1,700 computer I must say I made great choice to buy the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the apple care package because it was a value care package to have at a reasonable price for three years , I will recommend it to anyone that cares about the continuing upkeep service of their valued product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just added protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because the new M1 is first gen for apple. Always purchase as a just in case life happens. Was a little expensive on top of the price of the MacBook Pro. Would say try to hold out until they have a sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE CARE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has definitely came in handy and is useful to have as I have already used this service myself in the past. Little on the pricey side however is much cheaper then if you had to go fix your macbook without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ is a necessity for any MacBook Owner!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is a great deal, as it keeps you from spending a lot of money on a new MacBook Pro! My previous MacBook Air required a new keyboard and I saved a lot of money thanks to this warranty. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good MacBook Pro

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for school and easy to carry around. Display looks great.

    I would recommend this to a friend