Customer Ratings & Reviews

I have always added AppleCare to my Apple products, ever since I saw the difference between how Apple handled their AppleCare claims versus how other companies handled their claims. AppleCare is handled quick, easy, painless, and they are really amazing, at a time no one wants to be found at. I've seen the difference between iPhone claims, as well as MacBook Claims, it is the difference between having your laptop sitting in a back room with someone trying to figure out what's wrong with it, and trying to fix it, versus having Apple replace your laptop with the newest model.

AppleCare+ is essential part of any Apple product purchase for ongoing support and access to a real person to assist with all the issues that arise. AppleCare has been invaluable when I had a bad product and they replaced it with a new model at no cost. This is an excellent value.

Love my new MacBook Pro! Only wish it were a bit lighter to carry. Touch bar is cool and will use it more as I begin to develop new key stroke habits.

Good for coverage on Apple items. College use, You know getting banged around. Would suggest getting.

I spilled coffee on my Macbook Pro, and I took it to the local repair shop, it turned out my display was fried and it would have coust at least $800 to replace it. I suddenly remembered that I actually had AppleCare+ so I called apple and it turned out they covered liquid damage. I still had to pay $299, but that was a lot better than the $800 estimate my local guy gave me. Apple sent in a shipping box and everthing I needed. The estimated total time was 2 weeks but everything was done in just 2 days. I was so surprised. When they returned my laptop, not only they replaced the display, they replaced the entire board, and everything else except the casing. I pretty much had a new laptop a year after I originally bought it. I had a few intermittent software issues before this repair and they were all gone. Only warning is, they will wipe out the Hard Drive, so make sure to have it backed up always, which is a given for any computer anyway, but especially if you are going to have it repaired. Good thing I had mine regularly backed up using Time Machine.

I purchased Apple Care to help protect the Mac Book Pro I purchased. Apple Care is very cheap especially when your buying a high quality laptop! I bought the laptop for niece who is a freshman in high school and with the Apple Care protection plan I don’t have to worry about her accidentally hurting the laptop. My plan is for her to use this laptop until she gets to college and with the Apple Care protection plan I purchased I don’t have to worry about the laptop getting messed up until she graduates from high school. The Apple Care protection plan gives you ease of mind knowing your investment is protected for an affordable price!

Apple provides some of the best tech support in the business (note: this is different than saying they provide great tech support - especially at the 1st level). The holds times are not usually long, and the 3rd party contractors (1st level support) do a pretty decent job of reading their scripts (and navigating the online help screens), or referring you to next level support as appropriate. On a personal note, and in my opinion, for the high prices users pay for Apple machines, Apple Care should be included. Nevertheless, whenever I've needed to the service, it seemed well worth it to have.

Before I recently purchased one of the newer models of the MacBook Pro, I had been using my former MacBook Pro that I purchased in 2003. I never had any problems with that model until I was forced to have it replaced it in 2019. If that 2003 model could have been updated, I would have continued to use it. It was obviously built well. The newer models do not seem to have a long shelf life. My new 2019 model had one of the arrow keys break off within the first few months of owning it. Since I had the MacBook 3 year plan, it didn't cost me to get the keyboard fixed.

I have owned several macs. A few of my Apple devices have not had an AppleCare warranty. With the new Macs, I would always get an AppleCare warranty. Apple has limited what third-party repair facilities can do. I think if I had a cheaper model, I would skip apple care or any warranty, but with more expensive models it makes sense to get AppleCare. I have always had good experiences with Applecare. One thing you need to do though is keeping backups of your data. Apple doesn't help much with your data. If you send off your device, you may not see your data again.

Definitely buy the apple care! I always make sure I pay the extra $$ to make. sure I have the full coverage insurance on all my apple products and I feel its worth it. I've has a Computer stop working on me a few years back and apple care took care of it they were not able to fix it so they replaced it with a new computer! and so much more helpful benefits when you purchase this. same for my phones always great feeling to know I have apple care if anything bad happens to my pricey apple products.

I buy apple Care whenever I buy a new device. I've had no issues whenever I had to use it.

Unmatched peace of mind knowing you have an amazingly proven protection plan for your amazingly proven MacBook Pro! It’s like finding the best baby car seat to protect your human baby, only this is providing for your Mac baby the max level of protection as well. DON’T BUY ANY APPLE DEVICE WITHOUT APPLECARE or EQUIVALENT PRODUCT PURCHASE PROTECTION PLAN! It’s the only way to go!

I usually get AppleCare Plus for all my Apple purchases. Thankfully, I have not really had to use it, but the peace of mind it offers is worth it, in my opinion, especially when Apple products are priced higher than most others. The quality I've experienced with Apple products is above reproach, but they are machines and this is not a perfect world, so I accept and understand that sometimes things can go wrong. This protection plan only serves to increase my confidence in my purchase.

OMG!!! I have to say this one is by far the best one yet. This is my first Space gray, and I it's absolutely gorgeous and sleek. A very sexy machine. It looks so much better than the silver. A more modern look. The screen is freaking GORGEOUS! The colors, the brightness, so pure and crystal clear. And me being an animator, graphics designer and writer, I can tell the larger screen for sure.

If you are investing in a Mac, the AppleCare+ warranty gives you the protection you need for your investment. The 3-year warranty gives you peace of mind regarding any hardware failures or if you need help with your system. You can call the help line for assistance or carry it into an Apple Store for one-on-one help in configuring your system or making any repairs to keep it 100% operational.

Apple care is great. Whenever I have issues with my laptop, Apple support is quick and efficient. I had one issue with my Mac in the past and I took it to a Genius bar. They diagnosed and fixed the issue at no charge (since I previously purchased AppleCare) In my opinion, AppleCare is better than any other tech help service memberships.

I purchased this after college classes moved online and it was definitely a worthy purchase. Great battery life with as man tabs and programs as I constantly have running. That being said, you probably don't need to shell out for the Pro if you don't plan on needing to use this laptop heavily for work/school as there are probably cheaper options that would work for you.

Just get Applecare For the price AppleCare is one of the best warranties that you will ever buy. They take care of your device from end to end for three years which is about the lifespan of most peoples devices. Apple will then also help you take care of your device longer. Overall if you have kids, dogs, or active lifestyle the protection that you get is worth it.

I always get AppleCare+ because I am accident-prone, and have wished I had it in the past. All repairs I've had to do under Apple care have been so painless, that I couldn't recommend it more. The fact that it is relatively easy to transfer to a new owner is also incredible for retaining value if you decide to upgrade.

Having this AppleCare put my mind in ease in case anything happens for the next 3 years. Compared to the price I paid for my new Apple MacPro, this 3 year plan makes it worth it. I haven't yet needed to use it since its only been almost 2 months. Still have another 34 months left to use and that gives me a lot of reassurance.