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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 193 reviews

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95%
would recommend
to a friend

Customers are saying

Customers praise AppleCare+ Theft and Loss for its protection, peace of mind, and reasonable price. They appreciate the insurance coverage and the fact that replacements are not refurbished devices. Some customers find it expensive, especially for a cracked glass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-193 of 193 reviews
  • Rated 4 out of 5 stars

    I hope is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it. I have not have used. I feel comfortable with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare came in handy and would recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depend of each one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommended if going to use for long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need this but the cost of phones it is worth buying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An okay purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an extra: good if you are irresponsible and bad if you are responsible but I guess it's good to have for the value of the iphones. For the price of the iPhone it should come for free!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geekynerd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not certain why I was charged for this. I need to make a call to understand why. I did not purchase anything with AppleCare in 2020.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it to date so I have no comments. Purchased this for peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use the coverage. The phone has been flawless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items comes with manufacturers warranty. This is mostly never honored.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed to cover investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is overrated. It was purchased as CYA type of situation,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My phone was stolen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed on my account not knowing my protection plan was returned I returned other items but did not know they they returned all my items . Could someone review my account on my iPhone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never get it in touch with you. I keep getting disconnected. I can never talk to reps in the US so I canceled this service. I did not get a refund either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HIHGLY NOT RECCOMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WILL FIND S WAY TO VOID YOUR WARRANTY. I MADE A FRAUD CLAIM

    No, I would not recommend this to a friend