Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 193 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers praise AppleCare+ Theft and Loss for its protection, peace of mind, and reasonable price. They appreciate the insurance coverage and the fact that replacements are not refurbished devices. Some customers find it expensive, especially for a cracked glass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 193 reviews
  • Cons mentioned:
    Non-transferable

    Rated 5 out of 5 stars

    AppleCare +

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and better than carries offer in my opinion. Only downside is if you upgrade you can’t transfer remaining warranty to the new iPhone or Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having Apple care. I usually don’t end up needing it but it’s nice to have peace of mind that if something does happen it won’t cost as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for your expensive Apple products. Apple does a great job in customer service. They have an excellent skill set in resolving soft-wear issues

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I always get the AppleCare plan. This time I went for lost/stolen. It’s happened to me years ago. Overall, AppleCare works and they do help when something is wrong with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This is a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you have an Apple phone. Repair prices and going to a third party is difficult with Apple. It's just easier to allow them to fix it. The price is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should never purchase an apple product without purchasing a warranty to go with it because they are so expensive to replace

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will recommend to everyone, worth the price. Best value.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know I’m cover accident happen all the time and I wouldn’t want to pay too much for a new cell

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great option!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this insurance because it's going to save you from a headache. I'm glad that Apple offer lost and stolen insurance. The beat they could've ever done.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is the best insurance to buy for your iPhone - and so nice to be able to buy with your iPhone purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never be to safe , it’s a must have and it covers damage theft and any issues , best thing to have .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection! Apple care is great protection. I’ve had to use it before and it saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go without phone insurance although I seem to have pretty good luck unlike my family members! I paid the extra $ for lost or stolen for peace of mind...who knew 4 months after purchasing my new phone I would be home 99% of the time for the next nearly 7 months of the year! Oh well that's ok at least I am covered for any other problems and when I do venture out! I do like the Apple Care Plan though better than the Assurion Plan covered by Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending if you have kids or not, or just happen to drop your phone every now and then, it’s nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great deal when compared with the alternative: paying full price to fix or replace a IPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my phone stolen, as soon as I reported it and paid the deductible they overnighted a new phone to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have had an issue, they have helped every time. Never left me in the dark, always ready to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti theft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t Go wrong with any apple care products always happy with anything apple

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection granted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Apple protection. Thus, if you loss your phone or if it gets stolen, you will be compensated. Enough said.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always buy Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lost her phone fell in the ocean if I had Apple care would of replaced no charge so always buy

    I would recommend this to a friend
Sponsored