Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1212 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,212 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issue with this care. We have utilized it quite a bit!

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Great bargain

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care and geek squad have me covered- what a bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant put it down

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it finally upgraded and it is so fast. Really enjoy my  products

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to keep your purchases in case of damage or repair, also for exchange of item

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, some kid knocked my iPad out of my hands!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have apple care

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend buy unlocked phone at bestbuy and be totaltech member so you don’t have to worry about apple care

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is just a great protection. Especially when you have young kids at home

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what we look forward to when purchase any Apple products. Apple care + gives our family just that.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection, Warranty

    Rated 2 out of 5 stars

    AirPods case will not charge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods for my daughters 12th birthday and the case will not charge

    I would recommend this to a friend
  • Cons mentioned:
    Waiting weeks

    Rated 5 out of 5 stars

    Too long to get

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super simple to get but I think it takes too long to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. Used a few times. Replaced a few devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great thing to get when purchasing an Apple product. So if anything happens to it you can get it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great warranty and extras!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package and warranty. Am very satisfied with having a 2 year package and all that come included. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not needed to use yet.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will not need to use this. The Airpods are great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care stands behind their products and provides great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Apple care!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Great

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple care is good for my kid and she likes it. good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is always a plus when you have a problem or error with your devices. I am glad that I have Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is a great protection plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Apple Care for Apple products I buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a life saver

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own an Apple product then you should own Apple care. It’s like being swaddled up as a baby and being held by the one who loves you the most. That’s right your momma or dad which ever one loves you more.

    I would recommend this to a friend