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Customer reviews

Rating 4.8 out of 5 stars with 1213 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,213 reviews
  • Pros mentioned:
    Great

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products and really good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Paty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for this garanty I am very satisfied I hope used soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it!! My phone was completely replaced as they were not able to repair it. So glad i bought it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition for all my products that need Apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy! The service has always been friendly and we hope that never changes. If someone struggled with answering any questions we had then they got someone who could answer them adequately. (Some employees are new we understand) we’ve always been taken well care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given with airpods purchase for free. Love to have the music i want at a cluck away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for an Apple user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an Apple user, Apple care is a must. You save so much more on repair on accidental and wear and tear damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having it. Makes me feel safe with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents where very helpful and attentive. She understood what I wanted and was prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection for your cell phone! They do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance Apple Care is a good insurance guaranteed for all I buy on best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Apple care has been such a great piece of mind. I am able to use the warranty if I face any challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 months of Apple Care has been very helpful at times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+ to protect your Apple products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you invest so much in an Apple product, added protection with AppleCare is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Protect your product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, I’ve never had any problems with Apple products, but this is a Great piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty. Nice to get help 24/7 if I need it. Worth its cost if you need to use it

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the purchase to know everything will be fine with your apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have protection on my items! Never know when I’m going to need it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care +

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have had to use it but glad it’s there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a plus to have some insurance on your investments. Haven’t had to use on this product yet but definitely a success on other products

    I would recommend this to a friend