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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1212 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and extends the warranty on their Apple devices. They appreciate the coverage for accidental damage and the convenience of free replacements. However, some customers find AppleCare+ to be expensive and the waiting time for replacements can be long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,212 reviews
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I always get my products from Best Buy because I save more and get the best product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gives me peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered me this extension on my Apple Watch for my Apple Care. I’m so glad they did because this is the item I wear out the hardest. Small monthly fee is the peace of mind I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it actually covers all defects and accidental damage

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Must-Have Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need when buying new apple products. It is great in case of accidents or issues with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had to use this, before and it was very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great choice to get. The unexpected happened and I was able to get my headphone replaced for free.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made a mistake and step on one of our air pods and due to us having AppleCare they took care of us right away. well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get apple care it’s worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service around. No brainer for Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service I recommend it to anybody. Specifically for kids who play games online it helps with all those gears they using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best I, recommend to everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I Have This I recommend this excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life-saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my previous MacBook stopped working and would not even turn on, I was glad I had Apple Care+ because I was able to get it fixed for free, which would definitely not have been the case without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W coverage. W apple. W best buy. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent free product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the apple care coverage that came included with my best buy total account. This is simply fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Strongly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely useful! Any questions that can come up they are quick to answer and also very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use and functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods have been great to use and easy to use and connect. No issues with charging and doesn't have no problems with sound quality. I only wish the battery would last a little longer at times and feel like I have to charge everyday or have to midway through the day. Overall great product and would continue to use in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Great

    Rated 5 out of 5 stars

    Become member and everything will be taken care.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. I really loved the service by the team and their explanation on benefits. Good that I just walked in BESTBUY and become member to get many benefits

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bought it, love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I've been watching youtube videos to get the most use of the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without protection on any of my Apple devices. A must have

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care +

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is the best protection one can have with their apple products. I never buy anything with out buying the apple care + Its also helped with general questions and they are always prompt and helpful when you have to call the apple care team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several Apple devices from Best Buy. I've only had an issue with one of them, and it was a great feeling to be able to go to Best Buy and speak with an agent about the problem and they took care of the logistics of getting it fixed. AppleCare is only for a year after you buy a product, you get two years with Best Buy. It's a good investment in my opinion.

    I would recommend this to a friend