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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 675 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty, free coverage, and reasonable price point. Some customers also find it helpful and reliable, considering it a must-have for their Apple products. On the downside, a few customers find it expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 675 reviews
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great for peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the feeling of having your new devices protected! Great for peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family would not support me in purchasing things like TotalTech and AppleCare+. However, nearly as soon as I renewed my membership, I was able to tap into its features, as a child broke a screen and it was covered for a small fee. We have a number of items covered and the peace of mind is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service couldn’t have been easier to purchase. I had a few questions which were all answered very quickly and easy to understand. Would definitely recommend this product to anyone. Excellent service very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great for peace of mind and added protection for Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have eight grand children. When they are seniors in high school I gift them with an Apple MacBook of their choice. I find giving the computer at the beginning of the senior year gives them time to prepare themselves to use the machines in college as well. This protection plan gives me peace of mind when they go off to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Excellence Award for Seth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth assisted us with selection of a laptop computer that checked all the boxes and numerous additional features. It has been about a week and my 16 year old is still smiling (even with the advanced parental controls activated). Seth did such a great job that my son sqid ge may want to work at Best Buy someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple product products, AppleCare

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having AppleCare on my Apple products. It’s a great way to save some money when something goes wrong with your Apple product

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    I’m always covered!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an Apple member since the first iPhone released when I was little. I love Apple products and I love to have coverage on my electronics especially now that I have children of my own because they love to break things (accidentally). It also gives me an extra sense of security knowing I’m covered :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free AppleCare+ - Bargain!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't like free AppleCare+? I guess since you get it included in the price of TotalTech membership, it's technically not free, but it means that you can quickly save the price of the membership with just a couple of Apple purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Reliable Protection for 2 years

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care for 24 months is a game-changer in device protection. With extended warranty coverage and reliable customer service, it provides peace of mind. It's a smart investment for worry-free device ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care Is a the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to my daughter, had to bring me back to tell me that I must get AppleCare in case anything goes wrong with my Apple Mac computer so I purchased the AppleCare and I’m so happy I did

    I would recommend this to a friend
  • Cons mentioned:
    Cracked

    Rated 5 out of 5 stars

    Program protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing program for people with kids. 2 apple ipads replaced cracked screens and product replacement after my clumpsy kids broke them within 48hrs of each other. Thanks best buy for the extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ - For when you need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the AppleCare+ with any Apple product I purchase. This comes automatically with the Best Buy Total Protection plan that I have.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Insuring Apple products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Apple Care as a great form of insurance in case there is any issue with any Apple product.I always feel better knowing our Apple products are "insured".

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great purchase for any electronic. I recommend paying for the best buy total membership. Anything you purchase comes with a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plus is a must!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must must have for sure! But if your using it in conjunction with your conjunction with your total tech, then you have to keep your total tech in order to keep AppleCare plus.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Always Get Apple Care+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an Apple Product? Don’t forget the Apple Care+ warranty. I’d never purchase their more expensive products without their Apple Care Warranty. It has saved me literally thousands of dollars in the past for replacements and repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty nuch a warranty. It works as it should when a file is claimed. I have never had any issues with AppleCare. I hope to never have additional issues in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple guy - and I have the AppleCare on every apple product I own. Its not very expensive and the piece of mind makes it so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare for the win.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the first year my daughter locked herself out of her own MacBook- AppleCare helped within minutes free of charge.

    I would recommend this to a friend