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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 675 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty, free coverage, and reasonable price point. Some customers also find it helpful and reliable, considering it a must-have for their Apple products. On the downside, a few customers find it expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 675 reviews
  • Rated 5 out of 5 stars

    Awesome care!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have been Apple users and fans for DECADES! The only computer I remember before Mac is the Tandy! (Dates me, I know!) they are efficient, powerful and always reliable! Their Apple+ Care is awesome but I hardly need to use it much - Apples never breakdown!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    First time Mac Book Air Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being that I have not had to take in my Mac Book Air-I know with the Apple Care+ I will be covered! Unfortunately I did not put this coverage on my iPhone. However if I decide to upgrade my phone I will cover with AppleCare+! I am content with the coverage and the cost in case I have to file a claim .

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Invest in protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to invest in protecting your computer. Too expensive an item to leave unprotected

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service couldn’t have been easier to purchase. I had a few questions which were all answered very quickly and easy to understand. Would definitely recommend this product to anyone. Excellent service very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is really ingenious. The extra layer of protection is very useful whenever needed. I was able to use it for my own purposes when I needed a repair. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family would not support me in purchasing things like TotalTech and AppleCare+. However, nearly as soon as I renewed my membership, I was able to tap into its features, as a child broke a screen and it was covered for a small fee. We have a number of items covered and the peace of mind is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great for peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the feeling of having your new devices protected! Great for peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have eight grand children. When they are seniors in high school I gift them with an Apple MacBook of their choice. I find giving the computer at the beginning of the senior year gives them time to prepare themselves to use the machines in college as well. This protection plan gives me peace of mind when they go off to school.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great for peace of mind and added protection for Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery… loved the staff

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied easy process loved the staff !!! Enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is important

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this comes with my phone purchase. Would be pricey if I had to purchase separately

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    I’m always covered!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an Apple member since the first iPhone released when I was little. I love Apple products and I love to have coverage on my electronics especially now that I have children of my own because they love to break things (accidentally). It also gives me an extra sense of security knowing I’m covered :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free AppleCare+ - Bargain!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't like free AppleCare+? I guess since you get it included in the price of TotalTech membership, it's technically not free, but it means that you can quickly save the price of the membership with just a couple of Apple purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care Is a the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to my daughter, had to bring me back to tell me that I must get AppleCare in case anything goes wrong with my Apple Mac computer so I purchased the AppleCare and I’m so happy I did

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Reliable Protection for 2 years

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care for 24 months is a game-changer in device protection. With extended warranty coverage and reliable customer service, it provides peace of mind. It's a smart investment for worry-free device ownership.

    I would recommend this to a friend
  • Cons mentioned:
    Cracked

    Rated 5 out of 5 stars

    Program protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing program for people with kids. 2 apple ipads replaced cracked screens and product replacement after my clumpsy kids broke them within 48hrs of each other. Thanks best buy for the extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare for the win.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the first year my daughter locked herself out of her own MacBook- AppleCare helped within minutes free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great purchase for any electronic. I recommend paying for the best buy total membership. Anything you purchase comes with a warranty

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Insuring Apple products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Apple Care as a great form of insurance in case there is any issue with any Apple product.I always feel better knowing our Apple products are "insured".

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care really helped if anything were to happen to my device! It was peace of mind knowing I was covered

    I would recommend this to a friend
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