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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 675 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty, free coverage, and reasonable price point. Some customers also find it helpful and reliable, considering it a must-have for their Apple products. On the downside, a few customers find it expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 675 reviews
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful service really good , free for two years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applecare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward and thankful for apple care. Thanks for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should be automatically included with all apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, it’s good it’s good pits good it’s good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for the air pods. They replaced it. Speaker was damaged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre, at best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt completely lied to after purchasing an Apple laptop and then the Apple Care. Zero help with anything, language barriers create huge problems and if they don’t have an answer for you but your problems are persistent, they will simply hang up on you. Don’t buy into the riot act.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Fraud alert

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few Apple accounts and still I’m not provided the AppleCare that I need in the United States of America and several different insurance policy on several different accounts and due to malware and cyber attack I’m not able to log into one account the one that I activated my MacBook on with the email address provided for my BEST BUY Total tech! that’s costing me up to $100 a month that I cannot cancel Please get apple on the phone. Sincerely, SuzieQ on several different cards. I think several different times a month! Two maxed out cards due to Apple fraud!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet thankfully. If I have to I hope it will do what it is there for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kiya Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have apple care in case something happens you have a product that cares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    race fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great feature. If anything goes wrong it can be taken care of so you can use without concerns about it breaking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have this for all Apple products .

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Get a warranty have piece of mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Best Buy warranties. AppleCare is also a good thing to have given the price of electronics these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the the care you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must, especially if your using your Mac for work or school!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to everyone. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    RedApple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to take care of your purchases. AppleCare us the best way if you buy Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care is a good investment.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the products and Apple care is always good to have for the apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting on all apple products. But if you have total tech it’s free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son have a apple phone and this is perfect for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good extra when buying apple products no neccesary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues and apple helped me get though them could be better help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have not used Apple care yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with the computer so I cannot evaluate Apple care

    I would recommend this to a friend
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