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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 675 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty, free coverage, and reasonable price point. Some customers also find it helpful and reliable, considering it a must-have for their Apple products. On the downside, a few customers find it expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 675 reviews
  • Rated 3 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover certain issues and a little inconvenient when trying to fix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how well it works because we haven’t had to exercise it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t end up needing this, but it has nice benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite Mac product. It’s great having the Geek Squad help when first turning it on and after that it was very easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confused on the benefits! Wish I was explained a little in depth what they all are

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Part Of The Total Care Program: Minus Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only bundled with the Total Care Package: Yearly Membership/Subscription $. Thus, one has to pay for two years of Total Care Package (set to auto renewal to take $) to receive two years Apple Care, so it seems best to make a rational decision -- especially for those who buy tons of tech a year, could be worth it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is a scam. As soon as I stopped membership, which included AppleCare, both of my computers started acting up and are only a year old. AppleCare would have been able to reinstate my membership as they provide a 28 reinstatement policy but could not be reinstated because Best Buy blocks AppleCare from doing so

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when you don’t think you’ll need it, you’ll need it, so might as well. Be safe than sorry.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Pricey extra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, never had a chance to use, no one showed me how to use, and no money back even if you don't use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT COVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Apple products are not covered at Best Buy, even if you buy their 2-year protection plan for $179.99. Open box or refurbished Apple product are not covered with any type of warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy representatives are really awesome and very helpful in resolving issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get prepared for unforeseen problems with your devices. Get AppleCare. Be smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good i dont have any problem yet but it is good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare+ is always a must when you buy any app,e products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a apple air m1 and my granddaughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughters Apple Mac Book laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worrh it especially if you have children

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest policy for warranty repair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest care plan as they have a couple of exceptions that won't allow laptop to be repaired. Not a fix no matter what policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box excellent condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook air was an open box purchase was the worst open box I ever purchased. Scratches on the cover the paint was faded, and it was a crack on the screen with a bunch of fingerprints. I never left the parking lot. I returned it and they keep trying to pawn it off on someone else.

    No, I would not recommend this to a friend
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