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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 675 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty, free coverage, and reasonable price point. Some customers also find it helpful and reliable, considering it a must-have for their Apple products. On the downside, a few customers find it expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 675 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy to know my products are protected and apple is reliable

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Apple care and total tech double charging me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being charged for apple care on top of being a Best Buy total tech member ???

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The security of Apple coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With teenagers this service is a must! No constant fear of what it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPLE CARE IS A MUST!!! I ALWAYS get AppleCare and NEVER regret it. It is a must if you spend that much on your technology. They NEVERA give me any headache when I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Apple care several times on several products and glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got your back! Accident happens and if it does the coverage provided is well worthy

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's expensive and not as long as I'd like it to be, I am glad to have this as a backup if anything happens to my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare for 24 month free with Totaltech membership

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    I love Apple Care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has the best customer service ever. They are always available to help with any questions or trouble shooting I need.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Top service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me! wouldn’t be with out this service!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get AppleCare and protects protects the items that you purchased from Apple

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is definitely the way to go !! Great value with peace of mind !!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having peace of mind protection on Mac book air.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple Care worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is what it says it is and backs up its promises with parts and repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare included

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that apple products purchased at BB come with AppleCare

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, Best buy customer service is always excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So reliable especially since Apple products can be fragile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Coverage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage from Apple is the best. They honor their warranties like none other..

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Supreme plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care lets you use your device knowing even if accidents happen you are covered

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Bonus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new computer and its nice to have this added protection!

    I would recommend this to a friend