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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love AppleCare+ for its protection, peace of mind, and warranty coverage. They appreciate the great service and coverage for Apple products, including replacements if needed. Customers also find value in the price and consider it a must-have for their Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,278 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for your items that you purchase. Great customer service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care about me!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh I’m covered, covered, see Apple do not play about they products, if some happen, don’t worry Apple Care is there to help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrCasimir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Apple Alexa is fantastic. This global device plays music ,tells the weather ,gives me directions and wakes me up for work. Moreover Best Buy price was unbeatable and the staff courteous ,knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always better than no care. Pray that I will never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ via Best Buy is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an Apple product, consider AppleCare+…here’s why: this is a great protection plan but sometimes can be costly…and this is one of the main reasons to become a Best Buy Total member, you get it as part of your membership! Especially if you have a iPhone, iPad, laptop or a portable device, this can end up saving you hundreds of dollars in the long run! Also, the majority of your purchases get up to two years of product protection at Best Buy (need to keep your membership active of course). This gives you peace of mind for your purchases in case you need a repair or replacement for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this protection plan is available for your newest products after you purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased some BEATS headphones for my son for Christmas a year ago. The headphones were damaged. I took them back to Best Buy for repair and because of the Apple Care warranty, the headphones were replaced for less than $30.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very small and very useful item; it's excellent because it provides entertainment for a long time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Included with my total mebership

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included with my total membership! Great perk to being a total member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is one of the best (if not THE best) insurances a company could ever offer. You should do it. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    defintely come in handy... i recommend to all appl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defintely come in handy... i recommend to all apple users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with best buy membership only reason i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase to secure your items at a low cost !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is always great to have in this time of technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have for Apple products. You never know what might happen with an electronic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare gave me peace of mind. Fast, friendly, and effective help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use in our living room and the streaming is awesome quality and really easy to set up/use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jane’s Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the reasons shopping at Apple products at Best abut is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with my laptop. Tried unsuccessfully to reach a person on line. Even the chat had a wait time and through me out after a time. Finally got chat to work and an appointment to have it looked at. The person I saw took it in back and came back a minute later and was told there was nothing they could do. Take it to Apple Store. Two days wasted.

    I would recommend this to a friend