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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love AppleCare+ for its protection, peace of mind, and warranty coverage. They appreciate the great service and coverage for Apple products, including replacements if needed. Customers also find value in the price and consider it a must-have for their Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,278 reviews
  • Rated 5 out of 5 stars

    Overall Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Plan great plan for its customer! and they do keep their promises, easier than taking it to the apple store.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pure Value! Why not?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering buying an Apple product, I recommend also purchasing Apple Care. It is a valuable investment that will protect your device and give you peace of mind. Like when that keyboard goes out 1 year and 1 month... when the standard warranty is one year!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth the Cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to purchase apple care+ on your devices. Its worth having the peace of mind knowing you can get your devices repaired for a reasonable fee if they are ever damaged, especially considering these products cost hundreds of dollars its a small price to pay to protect such an improtant device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for expensive gear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s better than not worrying about your Apple product working top notch for two years? Great deal and Apple has the best support. Apple products are expensive - the warranty is justified, since Apple is great with support and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Product nice and durable like them for work and running

    I would recommend this to a friend
  • Pros mentioned:
    Apple products

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan because it offers apple care for products that I buy from best buy with my Best Buy yearly membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, super easy to connect to iTunes very great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have AppleCare on everything eligible product and love that. It saves us a lot of money when we need to get a product fixed or exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Care has been valuable for us. We had a problem with the battery on our iPad Pro, and it was diagnosed and covered by Best Buy and Apple. They replaced the unit, and all is back to normal. It was a quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy especially as a college student who values her technology and often has accidents while rushing to get to class!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Coverage at no cost to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this coverage as a perk of being a Total Tech member (or whatever it's called now). It gives me peace of mind in case anything goes wrong with any of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has exactly what I need, refurbished items are always in like new condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great security to know you have this if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great to have this protection plan in the event that it is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing to samsung care, this plan is so much better. I have an android myself, but i gifted an iphone to my dad, and this plan was a no brainer. My sister broke her iphone screen and she wishes she would have added this coverage before. You just need to bring your phone, no matter how damage it is and you will get a pretty good deal. Do not skip on this

    I would recommend this to a friend
  • Pros mentioned:
    Apple products

    Rated 5 out of 5 stars

    Monopoly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy anything but Apple care plus, any third-party warranties are extended warranties for Apple products. Other than Apple care fight you to send the offer any kind of repair or replacement, and they will send you refurbished or third-party products instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple products, I encourage to buy Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple products are generally pretty easy to setup and use but it's nice to have access to some help from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always came through when needed. I’ve used for few different items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve personally had issues with apple in the past however protection plans are worth it regardless of how much of a struggle it can be to get a problem fixed.

    I would recommend this to a friend