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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2047 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,047 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love Apple Products & Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from Android to Apple many years ago and don't ever plan to go back. We love Apple products. It is a huge mental relief knowing we have the AppleCare+ service on those products, too.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    I Have Peace Of Mind Knowing I Have This

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Best Buy total member and this protection plan came free with my air pods! I hope that I don’t have to use this plan but I have piece of mind knowing that if anything g does happen to my AirPods then I can lean on this!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuff is crazy expensive these days and its a great peace of mind knowing inhave apple care in case something goes wrong. Ive used other insurance protections in the past and none have been as easy and as comprehensive as apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has been great and the service has been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service at a bargain price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple coverage at what seems a bargain price! Apple remains the standard for customer service, and more than once the service representative, who speaks English and knows the product intimately, as good to extra and unexpected lengths to solve my problem.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Superb protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic knowing that I have continuous coverage on my watch. This is a great benefit of being a my Best Buy total member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple Care Coverage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total protection plan. I buy all my Apple products through Best Buy for that same purpose. You save hundreds of dollars. I do not have to buy a seperate plan from Apple. Best Buy has done a great job of providing service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m such a huge Apple fan and I wouldn’t buy an apple product without AppleCare. Apple stands behind each of their products with an exceptional customer service line I highly recommend AppleCare for any Apple product purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having AppleCare is a wise decision, as it provides extended warranty coverage and technical support for your Apple products. With AppleCare, you can have peace of mind knowing that your device is protected against unexpected hardware issues and defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for my apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways on point. I always used to say oh I’ll never need that and guess what I ended up needing the coverage and pay out my pocket so for now on I protect my products especially with the money we spend on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and prompt resolution of issue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Air Pod had excess moisture exposure and was replaced with a new set. It was set to Apple and replaced in just a few days. Happy to have the policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because you never know when you will need it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you never know when you will need it. Every time I buy an Apple product I get the AppleCare. I needed it in the past and saved me a lot of money. You are buying peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have and not need, than to need and not have!!! That’s apple care to me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Safety Net

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety net that is AFFORDABLE! I’d rather be safe than sorry! Even if you don’t use it, it is still nice to have!! And, again, it is affordable!!!!!! I will ALWAYS make sure I have AppleCare+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying everything at Best Buy. So nice to have a “1 STOP SHOP”. They even helped my 80 year old Daddy with getting a new screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like apple care plus because protect all my apple stuffs

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    AppleCare+ is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential peace of mind for your Apple products, top-notch support, and worry-free protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No real experience with ApeCare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had to deal with a claim on AppleCare. I hope if the time comes that they will take care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the confidence that comes with Apple Care. I was at a coffee shop and the kid cleaning the table knocked my MacBook off the table and shattered the screen. No problem - AppleCare replaced it and had it. Canon my hands in less than ten days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the support of Apple Care. Gives me trust that the purchase was a wise one!!!

    I would recommend this to a friend