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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1989 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,989 reviews
  • Rated 5 out of 5 stars

    Tyrone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Apple laptop. Getting used to using this. I’m glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying everything at Best Buy. So nice to have a “1 STOP SHOP”. They even helped my 80 year old Daddy with getting a new screen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Added Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection without purchasing a warranty. 2 years of protection

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    I Have Peace Of Mind Knowing I Have This

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Best Buy total member and this protection plan came free with my air pods! I hope that I don’t have to use this plan but I have piece of mind knowing that if anything g does happen to my AirPods then I can lean on this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great Apple device coverage, without this I would have had to pay in full for several Apple device issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for Apple owners. Very simple process for repairs or replacement. Very stress free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fashionable, light and compacted, durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through a handful of headphones/earbuds trying to find the right fit and quality. These are by far the best earbuds I have ever used. Noise canceling is insane and the ability to switch to different Apple devices is seamless. I will only be buying Apple earbuds moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best airpods i have tried and own !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own airpods 2 and 3 and by far, these airpod pros 2 are the best overall function, sound and design. I tried the airpod 4 with ANC and while they are comfortable, the battery life with ANC turned on was just not long enough in my opinion. The feature I like best is that it's easy to clean and keep clean these airpod pro 2 since the ear pads are easily removable to clean vs any of the non airpod pro designed airpods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is a must!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Apple care for all my devices and have used it several times. It’s awesome: I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuff is crazy expensive these days and its a great peace of mind knowing inhave apple care in case something goes wrong. Ive used other insurance protections in the past and none have been as easy and as comprehensive as apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years free as My Best Buy Total member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase Apple items from Best Buy, they provide 2 years of AppleCare at no charge to me as a My Best Buy Total member. You can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, can’t live without insurance, much needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on to Air Pods Pro2 purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bonus for having a MyBestBuy membership! Gives piece of mind incase of any issues without extra out of pocket costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m such a huge Apple fan and I wouldn’t buy an apple product without AppleCare. Apple stands behind each of their products with an exceptional customer service line I highly recommend AppleCare for any Apple product purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ never fails! I always get my devices replaced when they break with little to no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to fix or manage your devices rather than going through apple themselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Understand what is covered.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing when it coming to totaltech and apple products. So you must read the fine print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple Care Coverage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total protection plan. I buy all my Apple products through Best Buy for that same purpose. You save hundreds of dollars. I do not have to buy a seperate plan from Apple. Best Buy has done a great job of providing service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child proofing the phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone and helps to make sure we have a back up plan in place

    I would recommend this to a friend