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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1989 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,989 reviews
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have insurance like Apple Care! Great customer service and professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to purchase an investment this is a great way to protect that investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet but glad i have it just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciative of being able to have my Apple products covered

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    always get apple care!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how apple takes care of their customers, even trough best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods pro mic problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had significant troubles with the mic on my airpods pro with Apple care I don't need to worry about it, they were just replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product will purchase again referral recommended

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have a warranty on your device so you’re not worried too much about damaging/breaking your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    air pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, use them for audio textbooks . Big help with understanding

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care - Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was OK, but not everything was resolved. I was sent to AT&T to solve a problem that the Geek Squad couldn't resolve.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to protect the Apple AirPods I purchased. They offer a good package that covers it all.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Lifesaver, but Geek Squad ruins experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gen 1 airpods pros died on the last day of warranty. Apple still serviced them and got them back to me with near perfect functionality. I bought the gen 2 anyway and now use my gen 1 as my work ear buds. Wish i didnt have to deal with GeekSquads appointment system, i waited hours in line even with the appointment (between drop off and pick up) for what was a simple 10 minute process total (drop off and pick up).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple care it gives me piece of mind knowing I have a backup plan I once had a phone stole and they replaced it I had to pay my deductible but it’s nice knowing I am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get AppleCare plus no matter what!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare plus is must! You must get it if you want to make sure that your apple products will be available for service if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be a TotalTech rewards memeber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m a Totaltech rewards member, I get this for free on all my Apple devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Helpful to have in case of an unfortunate event renders device unusable

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Guy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always the best way to go for all apple products since I’m an Apple Guy I would always want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes along on every Apple product you buy from BestBuy. Good to have service taken care

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Its a must

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have it if you have anything from apple.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Always get protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always so glad that I have protection on my items. You just never know what may happen and I always like that peace of mind.

    I would recommend this to a friend