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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1989 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,989 reviews
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Finicky Wireless Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great when they are charged. They sync well with all the apple products. Noise cancelling feature works well, even with no music playing I can tell the difference. I have had these headphones for 10 months now and use them mainly when I work out and occasionally to take phone calls or participate in work meetings. Phone calls and work meetings are great, no issues. Issue when working out is that the AirPods will slip out of your ear. I have after market adapters to assist with the issue. The main issue is charging. The wireless case and individual AirPods themselves do not always have a good connection and after leaving it on the charger for a few hours you would assume that the AirPods are fully charged, even with the visual light indicator, but that is not always the case. I would describe the wireless charging over time as finicky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JD_loves_AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely very heavily on the AppleCare+ for my personal and business protection needs, and between Apple and Best Buy, they have never failed to deliver.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Value

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare included with Best Buy Total on all my devices is such a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, just what you would expect from Apple! The ear pieces did not fit my ears exactly and I did swap them out for aftermarket ones but besides that I couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Always worth added peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased with all Apple purchases for peace of mind. Have had to use it twice once on MacBook Pro battery and once on iPhone X and both times it saved more than the price of repurchasing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love Best Buy Membership!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my Best Buy total tech membership it is worth every penny!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it’s great ttttttttttttttgggggwleufjfkgsjgrn

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bet thing to protect your purchases against any damages

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give you hreat peace of mind and always buy with my apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope you never need it but if you do.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too glamorous until you need it and then it is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Applecare.....Really Cares!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a chance to use the applecare yet but its awesome to it to rely on in case we do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with amazing sound and comfort. Price was great for a pair of Airpods Pro 2

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care Protection from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Apple phone from Best Buy and purchased the Apple care. I am happy with the fact I am protected and Best Buy made that happen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Great coverage and peace of mind

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had issues getting my products protected or teken care of. Tha k you Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one when i purchase earpods pro 2. Really good coz i dont have to pay extra for the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with protection I need ease of use wouldn’t be without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Hassle free, and worry free replacements

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was included with total care which is great because it starts to get expensive to purchase the warranties with every package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you with any problems & any questions that you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t live without my earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care+ because when my earbuds have broken, they have fixed them or replaced them with new ones.

    I would recommend this to a friend