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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1989 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,989 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Never used it, but still good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've never had an issue when I had to use the AppleCare service, it's good knowing that I have it, for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are one of the Best Buy customer service thank you for everything you do for the consumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my AirPods broke and they replaced it for free, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection on my device I ever had, it gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about Apple is the BEST!! Customer service is great - never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the care worth the extra cost for piece of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free apple care is always a plus for my apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is great i have no complaints at all, plus to know i have the apple care juat peace of mind and relaxation

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care it’s a must to have when you purchase an apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been worth it multiple times over

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has paid for it’s self several times over. Yes , I have damaged two watches, one iPad , one iPhone, and one Mac. That being said that is not best cost saving the real key is learning how to truly use Apple products fully. When I’ve contacted Applecare yup even at 3am with problem while I was stressed over midterms. Apple always makes it easier to understand and takes the time I need to truly grasp what I’m doing I never feel rushed or that they do not care.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Don't miss AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your apple devices - repairs can be as expensive as the cost of a new device, and this really helps.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare+ is an excellent investment and you will be glad you have it if something goes wrong or if you damage your device.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know my kids' products are covered for a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Ever.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the Best place/Store to buy all your electronics and mobile devices. Best Buy also has the best protection plans around. I will always recommend Best Buy to all my friends, family, & strangers who inquire about where to buy the best quality and best prices on electronics & mobile devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is nice to have incase product doesn’t live to the expectations. Cheap deductible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sale on AirPod Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is outstanding and the Best Buy price during Black Friday beat all the other stores with included 2 years apple care + under total membership made this a great gift for so many of the family members.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest coverage in the rare chance an apple product my fail

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Apple product then Apple Care is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Apple Care Coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part of Apple service for me. Wonderful to know I get coverage on Aople products.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only warranties i will pay for is applecare. i’ve used it more than amount of apple products i’ve owned and it’s always worth it.

    I would recommend this to a friend