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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,992 reviews
  • Rated 5 out of 5 stars

    John ONeill

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate it the employee for directing me towards AppleCare. But I did not need AppleCare for this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1b - best friend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Apple Care" = worth every cent! ! Don't go home without it! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple care has been helpful knowing my purchases are safe

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You probably don't need to have. Save your money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're just Joe or Jane Doe, you probably won't benefit from this service. Do the math. Depending on the device you still have to, first, pay for Apple Care+ and then pay AGAIN for some portion of a limited number of repairs or replacements. Apple sells gazillions of devices and knows very well their failure rate, how often folks need other repairs, and the cost of those repairs. This isn't a give away, everything is priced so that they STILL MAKE MONEY. Never buy Apple Care+ and the money you save can be used to repair that once in a blue moon need. Now, if you're using your devices in high risk environments or are just exceptionally unlucky, you might save a few bucks. Might. But just be aware, your repairs are not unlimited, you do pay something, and you do not get a brand new device if a total replacement is needed. All that said, AC+ is included with Best Buy Total. So if you buy multiple Apple devices want AC+, consider a Best Buy Total membership instead and also get the other perks that come along with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to invest in if you’re clumsy and often damage your devices. Good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ included with myBestBuyTotal? Absolutely I will take that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the apple care package and would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech AppleCare is awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the best warranty and it is included with Total tech which saves me money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and useful for peace of mind. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love AppleCare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having AppleCare especially for my teen daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like I am using my laptop but more portable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ (up to 24 mo.) is a great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy something apple never had a problem !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and secure!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to this plan I can confidently utilize my apple products without the fear of damages, and wear knowing that it’s covered across all forms of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extensive coverage and good care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extensive coverage and good care, good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this, gives us a little peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my subscription to the bestbuy for almost two and applecare is included without paying more money for applecare they give you the same and a better option and you want to help you faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad a purchased total tech. The two I pads i purchased got me AppleCare. Great Deal Highly recommend AA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I heard so many good things about apple care and I couldn’t be more pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is better especially for calls, new eartips have better sizing, Listening to music on Tidal Master is also noticeably different, notifying beep on case is also a great feature if you misplace things often like me.

    I would recommend this to a friend