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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,992 reviews
  • Rated 5 out of 5 stars

    Highly recomend Applecare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always has your back with there Applecare. These AirPods Pro are the best on the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TotalTech protection for AppleCare plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s free with total tech membership and the deductible is nominal, it’s a great value AppleCare Plus included with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods they are amazing let’s gooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care = Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about Apple Care that you dont already know? It provides assurance the expensive technology you just bought is backed by the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products and Services offered by BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't use AppleCare yet but knowing and or having using other services from BestBuy I'm sure it will not disappoint me. thanks BestBuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chocolate peanut butter cookies

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss on AppleCare sometimes they support sometimes they don’t. It’s usually a big goose chase to find out to get to the answer and to finally get something resolved either way I don’t care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with MagSafe, USB-C & Apple Watch Charger.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Pro are so on a different level than the previous modle. And they fit great with my other USB-C chargers, MagSafe, USB-C & Apple Watch Charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy AppleCare +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy total membership provides 24 months in-store service replacement on all products. Apple products provide AppleCare plus for 24 months program pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the new iphone 15 pro max, back glass broke only had too pay a service fee too get it fixed so id say pretty fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "free" Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for "free" with the total tech membership. If you buy a lot from best buy the total tech membership pays for it'self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and noise cancellation. Obviously I observed a difference in noise cancellation between airpods and something which is over the ear, but I guess that expected. Over the ear ones have better noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is greatv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the memship at best buy that when you buy an apple product it automatically gives you apple care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep the box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pencil stopped working after 11 months- they replaced it - KEEP YOUR BOX! Serial number is on box and on tip of pencil that nobody can read!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually ran into an issue with my airpods. We took them to an Apple store and when checked, one of the pods had an issue. Without any hesitation, they replaced both and made sure it was working with my phone. Excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is the best protection for Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE Reason I Bought from Best Buy instead of Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inclusion of AppleCare+ is a real value and convenience. It tipped my decision to purchase this item from Best Buy instead of directly from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is so Worth It! You don't have to worry about a thing if you get the best buy AppleCare+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove the concern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is always a stress relief. Fortunately I have not had to use it in this device yet. *knocks on wood”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is great to have when you own any Apple product, considering the price of repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is good in general for those who dont have totoal tech. I got it for free with total tech so I am happy.

    I would recommend this to a friend