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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2050 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,050 reviews
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this program, it has provided me with many discount for the common issues that I may experience when dealing with an apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare hasn’t let us down yet! Has helped us on so many different occasions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have. I like the fact we can bring our products to geek squad to see what’s wrong because we don’t live near an Apple Store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perk!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy AppleCare plus and I love the ease of use with all of the best buy total membership apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind on expensive things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth knowing expensive devices are covered! I carry this on all of my products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You probably don't need to have. Save your money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're just Joe or Jane Doe, you probably won't benefit from this service. Do the math. Depending on the device you still have to, first, pay for Apple Care+ and then pay AGAIN for some portion of a limited number of repairs or replacements. Apple sells gazillions of devices and knows very well their failure rate, how often folks need other repairs, and the cost of those repairs. This isn't a give away, everything is priced so that they STILL MAKE MONEY. Never buy Apple Care+ and the money you save can be used to repair that once in a blue moon need. Now, if you're using your devices in high risk environments or are just exceptionally unlucky, you might save a few bucks. Might. But just be aware, your repairs are not unlimited, you do pay something, and you do not get a brand new device if a total replacement is needed. All that said, AC+ is included with Best Buy Total. So if you buy multiple Apple devices want AC+, consider a Best Buy Total membership instead and also get the other perks that come along with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time purchasing it and it’s great to have. Save yourself a lot of headaches and purchase it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goods products. Are simples. Noise is really. Bye

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the protection of your apple products and you go to apple directly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have a protección plan that will help you in case of damage or something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better for my grandchildren because it is easier for them to get what they want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best protection plans around. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple care. I got a real person on the phone and they were able to help me with my laptop when I thought all was lost!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare is a wonderful product to insure your device is covered from any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t buy things like this. Apple Music has a large selection of music and the sound is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have protection/warranty for products that doesnt exclude much, has been useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep the box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pencil stopped working after 11 months- they replaced it - KEEP YOUR BOX! Serial number is on box and on tip of pencil that nobody can read!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the included applecare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included applecare on all my products allows me to get all my electronics at a cheaper price than apple would make me pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    with your techs gets the care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to buy apple tech, get the apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comforting to know that we are covered for the next couple years.

    I would recommend this to a friend