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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2050 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,050 reviews
  • Rated 4 out of 5 stars

    Supporting Apples

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan with many features and easily implemented .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple care protection is good, they exchange the defect product for a new one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall find another insurance service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to be honest Apple Care has gotten worst throughout the years where Apple Stores now tend to not replace the item and give you run around no matter all the steps you’ve taken to fix the issue they still will give you a hard time to replace your product. I personally can no longer recommend Apple Care to anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all the risks for the apple products.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good but had some glitches

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great product, but has to be troubleshooted sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the apple care for my apple products. It is a great benefit and security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bonus!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that apple could step up the customer service, however I appreciate the effort in the bonus apple care+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple what can i say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do t what this is. My wife purchased this and i an doing the review for the points

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet but nice to know I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but good to have just in case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but good to have for the iphone. Over 1k for a phone and you never know.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protection that we all need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what is there to say protection protection protection worth the investment just repair and it pays for itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but very happy to have this tool.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you know how many times I've broken a phone? After the first one without applecare I learned my lesson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes, you should.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get apple care! The products are fragile and the warranty is so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple supports their items if you have this on your products. I recommend it for anything over $250.00

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not been able to excessive yet, hopefully some day will be honored when needed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the coverage on my kid's MacBooks has worked out with mixed results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Din

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is part of my Best Buy total tech , plan However I hope I don’t to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid, would recommend to anyone who is interested.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care for the win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat Apple care for your purchase well with it

    I would recommend this to a friend