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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1993 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 1,993 reviews
  • Rated 2 out of 5 stars

    Apple hater

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare actually sucks I have AppleCare until November 2024, but when you go on the chat, they say you do not have

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, Doesnt cover water damage. Just get the best buy protection..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy to buy my Apple products from Best Buy because of this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen to your devices, this is a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to get totaltech and you get apple care+ included. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never fails to provide the value that you expect from a warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the hardware damage and thats really the only issue you would want covered in my opinion. Beauty damages are not covered but i mean as long as the phone functions its good enough for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You need go get this with every apple purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great care. Always easy to use and friendly chats with techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant complain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain about free apple care included with totaltech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, like really really good. Should definitely try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I think it's better than nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for my apple devices! Used if many many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must have when dealing with these products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Everything I expected and more! Can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. Truly incredible. Extremely wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    EVIL. BOO.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate AppleCare with every fiber of my being and you can’t not buy it. But be aware if you have to file a claim they REQUIRE you have a credit card or debit card that they put a hold on until the process your returned item. Ours was $950 for a phone replacement. And if you don’t have 950$ to put on hold you cannot make a claim. And to top it off terrible customer service. Took over a week just to file a claim.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to fix a problem with your any of you products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this product and it really works for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So unprofessional!!! I had higher expectations smh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After calling them twice two days apart when i was having trouble transfering everything from my mom’s old iphone to her new one, they straight up left me hanging when they couldn’t help me. After being transferred between multiple representatives and trying different methods they finally transferred me to a “supervisor” who without warning dropped my call on my cellphone and disconnected from my mom’s new phone which she was remotely controlling. I was left completely dry, Apple needs to do better!

    No, I would not recommend this to a friend