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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1993 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value AppleCare+ for the protection it provides for their Apple devices, giving them peace of mind and a sense of security. They appreciate the comprehensive coverage, including warranty extensions, free replacements, and expert support, which makes it worth the price for many users. While some customers mentioned the deductible, the overall sentiment is positive, with many customers expressing satisfaction with the protection and coverage they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 1,993 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great love it use al lthe time apple rules!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for apple products. Recommend fully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,….,,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I like this product I had total tech and all the products that I’ve purchased are supposed to be covered some representative canceled my accounts while I was waiting for a supervisor to follow up with me now my refrigerator televisions everything that I purchase for my new home is no longer under warranty because someone dropped the ball and have yet to receive a call from management. I’m extremely disappointed with the level of customer service that I have received from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for the watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ for watches is completely useless. I had an issue with my watch they have been unable to replicate at the store, so they can't do anything about it. I even went to the Apple Store and they had to send it off, but still nothing. Continue to have the issue and no fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy warranty is better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy not worth the money and time.get Best Buy warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Value Best Buy Protection plan.. not worth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nah don't buy this, get best buy protection plan instead since apple care won't cover anything unless your phone gets literary destroyed by a nuke, and even so they will ask for tons of info and will come up with dumb excuses to not cover your device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple care plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havemt really needed to use it ……………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very vad service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Don't buy Apple care+ because the service is terrible, and they come up with too many excuses to fix a phone."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a problem with this they said they can't help me at all.. that I had to got to a main apple store to see if they can help me.. not worth it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time that I get it, will see later and let you lnow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Let’s file a class action suit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope go to Apple at least they are honest. Best Buy total tech is gone. What you thought you were renewing was actually total, a completely different worthless program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much useless. Best buy sells apple products but won't stand behind them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Last 6 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 5 months after giving this as a Christmas gift in Dec 2022, the recipient informs that her Air Pods Pro will not charge. Will need to contact Best Buy about a replacement. We'll see how Apple Care+ works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods Apple Care issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple doesn’t want to honor my 2 year Apple Care on my AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why is Apple and Best Buy getting worse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put you through the fire to use it. Doesn’t verify with Apple doesn’t verify to Best Buy this is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm upset because on my birthday I tried to get store credit to get a product and I was told no so therefore I'm not supporting Best Buy anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WHAT coverage?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told at Best Buy at NO coverage is available on the Magic Keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better then paying full price I guess

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need it it’s expired and when it’s not they still make you pay some money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    offer denied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this offer was taken away from me after i requested a price adjustment

    No, I would not recommend this to a friend