Customer Ratings & Reviews

Service was decent. Customer service area in store is convenient to access. Service is used on occasion. Representatives are attentive.

It is perfect that they give you apple care with every purchase.

Apple Care gives me satisfaction knowing that if my kids' technology breaks, they can get it fixed while they are at college.

love the apple care know that if something goes wrong that I can always call and get an appointment, something that is always well needed.

GREAT SERVICE AND SUPER HELPFUL FOR ALL MY APPLE NEEDS

What can I say it's AppleCare, you will appreciate it when you need it. The only problem is that you will have to send your computer out to have any type of repairs completed. If you have problems you will be glad that you have it.

I haven't needed to use AppleCare yet with my new computer working station, however I have in the past and they were very patient, understanding and knowledgeable in addressing any problems that arose.

I highly recommend the Apple care plus products if you have any Apple product this is a definitely good insurance policy. I wouldn’t buy any Apple product without having the CarePlus plan.

Must have to cover all your new apple products, just in case!

AppleCare+ has been very useful. My son forgot his password on his Apple product. We were able to bring it in and Geek Squad helped us.

Very essential and convenient for technology lovers. Always great to have insurance that covers your devices 100%.

I wish I would’ve done this with the last MacBook that I bought. I only wish that you could extend this after 24 months. Maybe you will be able to do that in the future. This is actually saving me over $150 so I will take it.

I love Best Buy! Store associates are always very friendly and knowledgeable.

Got apple care as part of my best buy account, and can't believe i didn't sign up sooner. Wife and I both lost our phones to the water and were taken care of at minimal cost.

With my BestBuy Totaltech membership I am fully covered for my AppleCare up to 24 months. While enjoying free deliveries and installations + technical help and advise I also enjoy full coverage of my apple product. I think it is a good deal!!!

Thankfully, I have not had to use this yet on my MacBook, but I do recommend for any Apple purchases. It will significantly lower the cost of any repairs.

Macs are more expensive to buy and more expensive to repair. They tend to be more reliable, but it can be painful if they break out of warranty. AppleCare+ extends warranty coverage to 3 years and adds accidental damage insurance (with deductibles). It also extends the free 24/7 tech support from 3 months up to 3 years. Murphy’s Law says if you buy it, you won’t ever need it. But that’s OK too.

Best thing I got with the 2 computers we purchased. My grandson picked up my daughter's computer and dropped it and cracked the screen we called they sent out a box and a shipping label and got it back in like 2 days

How can you not love apple care. Have had to use it on two different occasions

it helped me a lot i broke my new 14 pro max and apple care+ just charged me $49 and repair my phone