Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 734 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that AppleCare+ provides great protection, peace of mind, and coverage for their Apple products. They appreciate the warranty, helpfulness, ease of use, and replacement options that come with AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-734 of 734 reviews
  • Rated 5 out of 5 stars

    nanak83

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems and hope there will be none in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is an incomparable experience. This app fill the void

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have Apple Care on my Apple Devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Applecare

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one in store will help with anything without scheduling, they wouldn’t even help me find a cover

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unknown Charges.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok sometimes it can be a pain when you have insurance but they still want to charge you unknown charges.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech is BETTER!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the BestBuy overran “Total-Tech” is better. It has WAY more valuable to it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst staff what ever happen to costumer was right a simple mistake on their end and not accommodating. Made me feel like a criminal. Spent over 100k on my years or shopping. And no call back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy’s offer for AppleCare is a scam.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it through Best Buy Total membership. I wanted to use it at 3 month of purchase of device for repair and guess what! The apple care expired in 2 weeks after the purchase of device. This is just a scam. If you go to Apple Store, they cannot verify your AppleCare from Bestbuy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrible but if you don’t renewal every year with geek squad your 24months will expire for Apple care. Something they don’t tell you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Coverage

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase total care if you think it's covering anything. It very limited. Does not really cover anything pass the normal warranties.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple watch

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a apple watch and a 2 year protection plan was to be included but wasn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old, reliable, Apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare has proven to be reliable and a good product, but the services are beginning to shorten to what they used to give clients. I’ve been watching people use those things on a finger to help port. If they’re going what is tight it’s more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, haven’t had to use it yet!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great does what it needs to do no issues wish it came with the device

    I would recommend this to a friend