Customer Ratings & Reviews
- SKU:
- 6517882
Customer reviews
Rating 4.8 out of 5 stars with 169 reviews
(169 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the protection, peace of mind, coverage, ease of use, and value of AppleCare+. They appreciate the comprehensive coverage and the peace of mind it provides, knowing that their Apple device is protected against accidents and other damages. Customers also find it easy to use and a great value for the price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Repair cost
Rated 3 out of 5 stars
Unsure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unsure if it is worth the extra for the warranty when apple provides one already.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Cheap let me try
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet but its's pretty cheap when I bought my laptop
I would recommend this to a friendRated 4 out of 5 stars
Applecare
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with Apple care before and now they are great
I would recommend this to a friendRated 4 out of 5 stars
Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from local office. Great response time
I would recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is better to purchase apple care through the AppleCare store. The policy allows for a time that you may reinstate your AppleCare should you choose to cancel. Not long after I canceled my membership, both of my computers stated to act up. There was a customer service representative who told me that they could reinstate my policy. Then the next lady told me that it was false information and they could not do it. AppleCare directly told me I still had 28 days on both products but Beset Buy blocks your from Apple from being able to do so. Best Buy does not honor the same policy. I believe it is a scam. There is no way that shortly after I canceled coverage that both of my computers start acting up. I would suggest purchasing directly from Apple.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bring a laptop computer in only to get told to take it to applecare because they can’t fix it. Eleven parts needed to be fixed, and they could only fix 6. Well we brought it to AppleCare and they only fixed 4 things. So what’s the point of best buys / Geek squads Applecare program? They had it for a week and never even called to tell us they couldn’t fix it. Had to figure that out on pickup.
No, I would not recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
Kaput after 1 month
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband purchased this for my daughter, just starting college this week, and a month after we got it screen went wonky. The rep at the BB we took it to basically said we're screwed and offered no resolution. Hope we have better luck through insurance, as she needs it ASAP.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not Sure about this.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I have Apple Care, Apple couldn’t locate it and I wasn’t able to replace my poorly working Apple AirPods.
No, I would not recommend this to a friendRated 1 out of 5 stars
What Care, let alone "+"?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent 2 hours on a service call with a provider who clearly knew very little about computers, was obviously reading from a flowchart, blatantly lied about it when asked, and never resolved the issue. I returned my $3,000 product the day after my experience and will not be looking back.
No, I would not recommend this to a friend