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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 342 reviews

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96%
would recommend
to a friend

Customers are saying

Customers praise AppleCare+ for its comprehensive protection, peace of mind, and affordable price. They appreciate the insurance coverage, replacement service, and warranty that come with the plan. While some find it expensive, many believe it's worth the investment for the security and convenience it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 342 reviews
  • Rated 5 out of 5 stars

    Better than paying for a new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rather pay a little extra every month than have an accident one day and have to pay almost a thousand dollars out of pocket unexpectedly.

    I would recommend this to a friend
  • Cons mentioned:
    Convenience

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair. Same as purchasing thru apple but why bother to go thru apple when can be done here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 11's screen was damaged when I tripped and fell while going for a run. Apple Care had replaced the screen within an hour of arriving at the Apple Store downtown.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It costs more than I wanted to pay but glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Apple Care and it provides peace of mind...

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Excellent piece of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of mind , knowing you got Apple care, your phone is protected

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me peace of mind knowing I have the apple protection on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out for my family just fine. Wise purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out very well for us especially with the kids. I would recommend to anyone if they are purchasing an apple product for kids under the age of 15. Why 15.. they still have there faults too.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phones speaker went out and I took it to apple and they fixed it with no problem for free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for a low price. its a few bucks a month and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind as the cost of these items continue to rise

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have to insure that my apple product continues to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to know that I have a backup in case something happens to my phone. Apple care gives a sense of well being and would definitely recommend for all Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Good Plan to purchase for newer Iphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for New Iphone, not a bad plan to have , just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the monthly price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth its weight in gold. This plan covers your phone in case of Theft and/or Loss - and I managed to lose my phone after nine months. Thank god I had this plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's apple and they cover their products. Covid 19 has affected discourse for repair/replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the salesperson suggested I get the Apple care. My daughter broke her phone and it was replaced right away. Also, the ease of paying monthly really helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Against Phone Loss or Damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like paying monthly for phone insurance, instead of a one time payment that expires after one or two years. The monthly insurance will last for the lifetime of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy apple care plan. Feel it’s a must have. When ever we have any issues it gets taken care of. So far haven’t came out of pocket for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be a fool, buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get suckered into other insurance offers from carriers. The overall cost isn’t worth using it. With AC+, drop by the apple store and get a new device for a fraction of the cost.

    I would recommend this to a friend