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Customer Ratings & Reviews

Model:
MILANO-BK
SKU:
6180858
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Customer reviews

Rating 4.2 out of 5 stars with 629 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Milano Gaming/Office Chair's exceptional comfort and quality. Many appreciate the chair's back support and find its appearance stylish. However, some customers found the assembly process challenging, and others wished for a reclining function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 629 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    best gaming chair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable and I love it a lot, it’s one of the best product i ever used and this company is very good too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So not settle, chairs are meant to last long

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as it was on sale and I needed something that wasn't a fold out chair that wasn't rusting apart. Fairly simple to put together, after about a month or two I noticed some negative features. 1. The screws constantly loosen, just about each and every one of them need to be tightened once a month or so. 2. The armrests feel way to thin, mine have worn a bit and you can feel the plastic underneath them. 3. The pillow stays flat after a few weeks of use. Everything else about the chair is fine, the wheels roll around fine, all the parts seem sturdy besides the screws. Just don't settle for a chair, shell out the extra dough for a good one from a reputable brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for the price. My son sits in it probably 4 hours a day. Durable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package in a timely manner and the chair looks great and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Decent chair, but flimsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a comfortable chair. It wobbles some for me, and everything is tight. The arms were a little difficult to get lined up and get the screws in. It will do for now but when I do need to purchase another chair, it will not be this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good looking chair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is a great gaming chair. I have used it for a while now and it stands up to my son jumping up and down playing games online.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it, he uses it a lot! It is comfortable he hasn’t had any issues with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad for the price. Not great though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this was my first gaming chair. I had no idea what to expect. Upon getting the box I could see they clearly did not design a box the right size for this particular model since it was bulging in areas. I noticed the side of the bottom seat cushion was indented from being poorly packed and from the too small box size. Instructions were fine although they never mention the locking washers so we'll see if I have to put those in later. The material came with a small (1 centimeter) rip in the PU on the back of the chair. I'm undecided what to do about that at this point. The comfort is fine. The feel is fine, but I think the quality control is lacking. Certainly nothing amazing and should probably be sold for < $100 with the issues I saw. Gaps between the seat back and seat bottom also exist and are more pronounced one one side then the other. I just expected more at the $150 price point which was supposedly half price. I would never recommend this at the full price point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming chair for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up two of these chairs for my kids and they love them. Pretty easy to put together, took about 20 minutes for each one.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    comfortable for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little bit hard to set up, but generally great

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 2 out of 5 stars

    Decent chair, once you get it assembled...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son. Shipping was fast, box was in good shape. I opened it up and started to assemble it. Of course, it's just pictures you look at. The hardware sent, did not match what the pictures showed to use. We were missing pieces. Assembling this thing was a pain in the butt!!! I put a LayZboy office chair together for myself, and it was NOTHING like this! It took me over an hour on the thing. The back is held on to the seat, only by the armrests. Made it difficult. But, once it was together, my son likes it. you can adjust the firmness, and height. It's a good cheap gaming chair. Like the old adage says, "You pay for what you get".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice Gaming Chair

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality & well put together gaming chair that I bought for my son! Deal of the day made it an even better purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair material seems to be very good grade frame is very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    If you are looking for a gaming chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable for someone sitting over 10 hours on the computer like me. I would recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good chair at the price. Easy to assemble and comfortable to sit on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, comfortable gaming chair. Son loves the lumber support pillow addition too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Gaming/Office chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of the chair, but I am a lil short so the headrest pushes my head forward. Also not conducive for pony tails or other hairstyles. Have to lean my head to left or right where the headrest holes are to get comfort.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. These chairs were not easy to put together, we purchased 5 of them for our office. We have had issues with the bottom base breaking on 3 of them in less than 1 year after purchase. We had an employee fall out of one when it broke and the other 2 the center pole winds up scraping the ground damaging the floor. We only use them for sitting at the computer while at work so for a gamer who might get excited and jump around or fall into this chair be warned the base will eventually break and you could be hurt. So far you have a 60% chance of the base breaking based off of our numbers. Technically one was replaced by Best Buy so we have had 6 total. The other we had to reach out to Arozzi directly and it is a long process to get a replacement base. Still waiting on a response from them on this third issue, its been 4 days since an email was sent to them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put rogether and sturdy. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    nice seat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best seat I owned - fresh and clean . I spend a lot of time in the chair and need a chair like this --going to be a great ride

    I would recommend this to a friend